St. Peter's Medical Centre - Ratings and reviews
Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 20 April 2024
My first visit to the practice was in March 2023 and the efficient responses when arranging an appointment were great. I was seen by a lovely GP who took time to answer all my questions, and provide me with understanding regarding any issues. I have also done a Pap smear at the practice which I thought would be terrifying! Turned out to be reassuring and comfortable. Would 10/10 recommend
Visited February 2024
St. Peter's Medical Centre has not yet replied.
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Review titled Professional and caring practice
Rated 5 stars out of 5
by Pro Mike Knowles - Posted on 07 December 2023
Always happpy with St Peter’s. Just had on line meet with their pharmacist . She was excellent. Makes one feel confident.
Visited December 2023
St. Peter's Medical Centre has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Terence Frisch - Posted on 19 July 2023
After having been initially seen at Northwick Park Hospital, my subsequent care was handled by my GP practice at St Peter's Medical Centre, Colbeck Rd, West Harrow, Middlesex. Right from the counter staff, through to Practice Nursing, Pharmacist , Phelbotomist and to my GP, my care and concerns where dealt with, not only extremely efficiently and quickly, but with understanding and humanity. Their ability to listen, understand and deal with my difficulty and to make my wellbeing their number one priority was testament to their professionalism, willingness to help and kindness. This is not my first experience with St Peter's, and this episode only confirms what I have always thought, their team their is quite brilliant
Visited July 2023
Review titled St. Peter's Medical Centre
Replied on 02 August 2023
Dear Terence Frisch, I write to you in acknowledgement of your wonderful feedback posted on the NHS choices website on 19th July 2023. Also, thank you so much for this warm, kind and charming review of your experience at St Peter’s Medical Centre. It is our mission to offer ‘Compassionate health care to our Community’ and it is so refreshing to hear that we got it right for you. It is not often we receive complimentary comments stating that your care and concerns were dealt with extremely quickly and efficiently, with both understanding and humanity. I will certainly inform the entire team of your comments and that you felt that we listened in order to understand your difficulties and that you felt that we made your wellbeing a number one priority. We are humbled. We are so delighted to receive such personal feedback and it is only right that we thank you. Patient care is important to all of us and we receive extensive patient services training. We at St Peter’s Medical Centre are so appreciative of you bringing your experience to our attention and we will share this information with the wider team at St Peter’s Medical Centre. Once again, thank you so much for your kind comments, as it is our mission here at St Peter’s Medical Centre, to provide the very best in Primary Care. Yours sincerely, Deborah Harvey Practice Manager St Peter’s Medical Centre
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Review titled Patient and very helpful receptionists
Rated 5 stars out of 5
by Kathryn Morrissey - Posted on 15 May 2023
I made two calls trying to sort out an a compilated issue for a friend I'm supporting. On both occasions the receptionists were patient giving me time to try to explain the situation. It was a Friday I was getting stressed, their kind and professional attitude made a great difference. Thank you
Visited May 2023
Review titled St. Peter's Medical Centre
Replied on 17 May 2023
Good afternoon Kathryn, I write to you in acknowledgement of your wonderful feedback left on the NHS choices website. Also, thank you so much for this warm, kind and charming review of your experience at St Peter’s Medical Centre. It is our mission to offer ‘Compassionate health care to our Community’ and it is so refreshing to hear that we got it right for you. It is not often we receive complimentary comments stating that we have been patient, when giving you the time to explain your medical situation and how we were able to help you. We are so delighted to receive such personal feedback and it is only right that we thank you. Patient care is important to all of us and we receive extensive patient services training. We at St Peter’s Medical Centre are so appreciative of you bringing your experience to our attention and we will share this information with the wider team at St Peter’s Medical Centre. Once again, thank you so much for your kind comments, as it is our mission here at St Peter’s Medical Centre, to provide the very best in Primary Care. Yours sincerely, Deborah Harvey Practice Manager St Peter’s Medical Centre
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Review titled Prompt attention and appropriate action
Rated 5 stars out of 5
by Paul Berry - Posted on 10 April 2023
Having completed PATCHs online I was called in on the same day and had an entirely satisfactory consultation with a junior doctor. I left very reassured that good "normal" service is available in difficult times
Visited March 2023
Review titled St. Peter's Medical Centre
Replied on 11 April 2023
Good afternoon Mr Paul Berry, Thank you so much for this review of your experiences at St Peter’s Medical Centre. It is our mission to offer ‘Compassionate health care to our Community’ and it is so refreshing to hear that we got it right for you. Patient care is important to all of us and all employees receive extensive patient services training. I will ensure your kind comments are passed on to everyone that works here at St Peter’s Medical Centre. Once again, thank you so much for your very kind words. Many kind regards, Deborah Harvey Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 01 May 2022
My family and I have been registered with St Peter’s Medical Centre for nearly 24 years. We’ve always had a positive experience. Polite and helpful reception staff with caring nurses and medical doctors. I can’t praise them highly enough.
Visited April 2022
Review titled St. Peter's Medical Centre
Replied on 03 May 2022
Good morning, Thank you so much for this warm, kind and charming review of your experiences at St Peter’s Medical Centre. It is our mission to offer 'Compassionate health care to our Community' and it is so refreshing to hear that we got it right for you. Patient care is important to all of us and all employees receive extensive patient services training. I will ensure your kind comments are passed on to everyone that works here at St Peter’s Medical Centre. Once again, thank you so much for your very kind words.