Severnbank Surgery - Ratings and reviews
Reviews
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Review titled Not able to get a face to face appointment
Rated 3 stars out of 5
by Anonymous - Posted on 19 September 2023
Due to being unable to be seen face to face my 3 year old granddaughter had to be taken to Gloucester Hospital in the evening (after a telephone consultation)when arriving at Gloucester Hospital waiting for many hours to be told by dr that she should not have been sent to Gloucester Royal Hospital!! As suggested by the practise … very disappointed .Some cases require immediate face to face consultation with a doctor.
Visited September 2023
Severnbank Surgery has not yet replied.
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Review titled Not brilliant
Rated 2 stars out of 5
by Jennifer - Posted on 01 July 2023
Unable to get face to face appointments as a family we do not attend doctors only when needed which is rarely… it’s made very difficult to get an appointment, even for items which could be easily obtained by doctor looking at medical records..having to go else where to get important documents completed
Visited June 2023
Severnbank Surgery has not yet replied.
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 21 February 2023
Two telephone consultations, once the gp was eating her lunch whilst talking. All i could hear was her chomping on crisps. It was so difficult trying to explain my symptoms when i had to wait for the gp to finish what she was eating for a reply. The second time i telephoned first thing in the morning and managed to get through after 15 attempts, arranged a telephone appointment. I waited all day for a telephone call, the gp finally telephoned at 6.05pm. I must say, the reception staff are brilliant, they are so helpful, shame about the poor standards of the gp's.
Visited February 2023
Severnbank Surgery has not yet replied.