Roselawn Surgery - Ratings and reviews
Reviews
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Review titled Great service
Rated 5 stars out of 5
by Stephanie Lambeth - Posted on 30 August 2023
I waited a few minutes to get through but I was constantly told my position in the queue whilst waiting. The receptionist asked about symptoms and said she’d get the GP to call me that day between 230-4pm. The Gap rang at 235pm and was very helpful, knowledgeable and took my concerns about the symptoms very seriously. She immediately referred me for an in-house physio appt after making her diagnosis. I got back in touch with the GP’s receptionist and got an appt just 3 days later! Unbelievable service. Not been for the physio appt yet but I had to write in and thank the surgery for such amazing service. I’m sure they need the boost!
Visited August 2023
Roselawn Surgery has not yet replied.
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Review titled Superb practice.
Rated 5 stars out of 5
by Jane Seward - Posted on 27 July 2023
All aspects of care discussed, after contacting a G.P. the Pharmacist returned my call within a short period of time. I do not believe there is a better surgery in London.
Visited July 2023
Roselawn Surgery has not yet replied.
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Review titled great Doctor and great Health Care Asst
Rated 5 stars out of 5
by Barry Price - Posted on 13 February 2023
My doctor is fantastic at this surgery and I appreciate everything she does to improve my health. I would also like to say a special mention to the health care assistant who makes my visits a pleasure and is so caring.
Visited January 2023
Roselawn Surgery has not yet replied.
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Review titled Decent if you can get hold of them
Rated 1 star out of 5
by Anonymous - Posted on 28 November 2022
If you call in the mornings you can get an appointment if you can actually make it through to the secretary. if you call any time after 12 I wish you good luck. I called them at 15:30 and waited in line for 35 mins just for someone to hang up the phone on me. When I called back I was at the back of the never-ending line. Very very annoying as you can't get appointments ahead of time and you have to call exactly at 08.30 am on the day to actually get hold of a real person. I will leave the line you have to wait to your imagination. Their only working appointment type is by phone (you can't get a booking for doctors via NHS app or site) and they are basically available 30 mins a day for an appointment booking. Great service!
Visited November 2022
Roselawn Surgery has not yet replied.