Old Farm Surgery - Ratings and reviews
Reviews
-
Review titled Top Doctors
Rated 5 stars out of 5
by Dion Stoyle - Posted on 26 April 2023
The best doctor's I've seen. So helpful. Always got time for you. Even when you are sat in reception they know my name and say hello. Very thorough.
Visited April 2023
Old Farm Surgery has not yet replied.
-
Review titled excellent veteran aware gp practice.
Rated 5 stars out of 5
by William Donald - Posted on 07 December 2022
I recently moved from newton abbot to paignton, having bounced from gp to gp in there failure to Understand Veterans for Many years. With Extreme ptsd and Suicidal Ideation mostly every day. I joined the Old Farm Surgery very Recently with my Extreme issues. The Surgery is a Total Breath of Fresh Air. The Head Doctor operates this Surgery like a clockwork. Everyone is on the Same wavelength. I had a Double Appointment with the Head Doctor once with my Carer and once on my own. The second one the Doctor had a young Nurse in Attendance Learning about the Military and most important Veterans Issues Symptoms of ptsd. In all of my years with many GP Surgeries, The Old Farm Surgery is a Veteran Aware Surgery. This for me is a first in all of my dealings with my illness of ptsd and all of its elements. I had numerous Concerns today, and The Senior Doctor involved the Young Nurse in all issues. I thought this was truly outstanding and Top Class. Other Main GP Surgeries should take note of/ on this majical Practice. Not just by dishing out loads of Medications but a hands on approach. The Appointment although suffering was totally Excellent and Sheer Class. The Doctor is a Leader and very Veteran Aware , This is /was a Total Breath of Fresh Air. The Communication and Explanations were outstanding, Listening Skills were also so sound. The Doctor has a Excellent level degree of Confidence, Manner , Attitude Extremely Enthusiastic and Diligent. Another point of note is all of the Staff incl reception staff were Fantastic and all on the same level . Yet again I have never in all of my years of suffering have not encountered this level of Veteran affair Perfection. I am so Happy and highly encouraged by this GP and Practice. This practice should be applauded on its Performance of Veteran Affairs and Issues in Particular the Major problem of Soldier Suicide. Thankyou Doctor. This Practice really is a Game Changer and a Outstanding Breath of Fresh air , us Veterans who use this Practice should feel very honoured by there care for us. This is a Positive way Forward for me I would really hope that other surgeries use the Old Farm Surgery as a Model with Veteran issues. In my experience it is widely null and void by many surgeries. All I say is Readers Take Note. Thus far I have seen a Young Mental Health Nurse working within the Surgery who is potentially outstanding who is opening gateways for me. The Doctor issued me with a skin ointment that has for the first time in multi years now fixed and gone. To Note. I have also received several catch up telephone calls from the Doctor, this is outstanding. He really does go the extra mile. At this moment although nights and weekends are Difficult , I can now see thru the mist of uncertainty, and I actually feel a touch more positive I am in the Process of writing to the Veteran Affairs Minister to report on the Old Farm Surgery with a Emphasis of upping the game with Veterans and this surgery
Visited November 2022
Old Farm Surgery has not yet replied.
-
Review titled A 100% breath of Fresh Air.
Rated 5 stars out of 5
by William Donald - Posted on 08 November 2022
I had a appointment with a Nurse at the Practice Today. She was very Proactive. Excellent care and Communication Skills. Top Class. Breath of Fresh Air. With my new Surgery.
Visited November 2022
Old Farm Surgery has not yet replied.
-
Review titled Brilliant surgery
Rated 5 stars out of 5
by Wendy Axford - Posted on 28 September 2022
I phoned the surgery at 8-30 this morning & saw the GP at 9-30 excellent service. We never have a problem speaking to a GP or getting an appointment if needed. The GP’s and all the other staff are always very pleasant . Highly recommend
Visited September 2022
Old Farm Surgery has not yet replied.
-
Review titled Service surpasses reasonable expectations
Rated 5 stars out of 5
by Anonymous - Posted on 25 August 2022
Considering current pressures, especially on GP practices, Old Farm has surpassed my expectations. E-consults are often responded to on the same day, or shortly afterwards, and repeat prescriptions usually ready for collection at the chemist within a few working days. Reception staff are helpful over the phone and I feel listened to, having found that all staff incorporate my preferences and wishes into determining my care. I have a lot of sympathy for primary care doctors and their immense workloads, especially at the moment, and cannot reasonably expect things to be perfect. Yet my experience is of a hardworking and cohesive team, dedicated to doing their best for their patients.
Visited August 2022
Review titled Old Farm Surgery
Replied on 11 September 2022
Thank you for taking the time to post your comments about out amazing, dedicated team. They continue to do their very best despite government pressures and despite a significant minority of patients who are rude to and shout at our reception team
-
Review titled Excellent experience
Rated 5 stars out of 5
by Don May - Posted on 22 May 2022
Being new to this surgery the help and care given was first class. The reception team explained everything clearly and were extremely helpful. The nurses and doctor were again very professional and helpful. Keep going Old Farm!
Visited May 2022
Old Farm Surgery has not yet replied.