Oakfields Health Group - Ratings and reviews
Reviews
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Review titled Fabulous Staff
Rated 5 stars out of 5
by Janet Stuart - Posted on 23 September 2022
Such a pleasure to be registered with this practice everyone are so helpful especially the pharmacy they sorted emergency medication within minutes when I was due to fly off on holiday later that day. Couldn’t recommend them more, from reception to doctors nurses and pharmacy all are so attentive. They all have a difficult job with a great deal of pressure giving the current climate my personal experience was so good!
Visited September 2022
Oakfields Health Group has not yet replied.
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Review titled Getting worse
Rated 2 stars out of 5
by Anonymous - Posted on 06 August 2022
Placed a request for repeat prescription over a week ago. Picked it up to find vital medication missing. Was told it was because a doctor was on holiday so prescription had not been signed. Was also told they would get a doctor to sign it urgently and would call me when it was ready to pick up. no call. I am now without vital medication all weekend! When you do complain they make it your fault. I am so disappointed and let down with the way this practice is headed.
Visited August 2022
Review titled Oakfields Health Group
Replied on 15 August 2022
Dear patient I am sorry to hear that you feel the service we provide at the practice does not currently met your needs and expectation. I would be grateful if you could contact me via reception at the Oakfields Health Centre site to discuss your concerns and supply additional detail, so that I can investigate the issue you have raised in regard to your medication.