Reviews

Displaying 1 to 2 of 2

1. Review titled No Compassion

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 24 January 2024

   Took a call from unknown person, informed them about a bereavement, kept talking at me no compassion at all no mention sorry for your loss or anything. They just need to tick a box, well patients have needs and you need to listen to them.

   Visited January 2024

   Report as unsuitable

   Review titled Middlewich Road Surgery

   Replied on 24 January 2024

   Dear Patient, Thank you for leaving your review. I am Sarah Stenson, the Practice Manager, of Middlewich Road Surgery. Please accept my condolences on your recent bereavement. I am sorry that you have had a bad experience of the Practice at such a sad time. As a Practice we strive on delivering the best patient that we can. I will share your feedback with the Practice team ,to ensure that your experience is not repeated again. Sarah Stenson Practice Manager

   Report as unsuitable

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2. Review titled Once again the nearly can do surgery has struck again..

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 25 October 2023

   Asked for two prescriptions as going on holidays.. Cant do that, even though I requested it in the comments box... Rang today have to put in another request Didn't read comments box.. Last time i saw the doctor running 30 mins late as with the appointment before... Get a grip

   Visited October 2023

   Report as unsuitable

   Review titled Middlewich Road Surgery

   Replied on 24 January 2024

   Dear Patient, Thank you for leaving your review. I do hope that you have not experienced this problem again. We strive in delivering a great service and apologise, if on occasion we fall short of this. Thank you Sarah Stenson Practice Manager

   Report as unsuitable

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