Long Furlong Medical Centre - Ratings and reviews
Reviews
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Review titled unfriendly/ unsupportive medical secretary
Rated 3 stars out of 5
by Anonymous - Posted on 21 November 2023
i had to make two phone calls to the surgery today. i spoke to the same admin person every time. The first time i was left feeling everything was too much trouble and difficult for the person to deal with. But the person did leave a message for a health care professional i felt worse as the day went on and phoned one one one. The outcome was that i was asked to phone the surgery once an assessment had been sent. I did so. The first comment was: "I have already spoken to you once today". And the person added in "I have already sent the message". She sounded fed up and reluctantly said the duty doctor would phone back later. Complete lack of compassion and empathy. Such a shame , most of the doctors at this surgery are so caring
Visited November 2023
Review titled Long Furlong Medical Centre
Replied on 22 November 2023
I am sorry that you are unhappy with the service we are providing. Please write to me in order that I can investigate and reply to your concerns. Thank you. Debbie Major, Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Sarah Gillham - Posted on 02 August 2023
Both the receptionist and the nurse who dealt with my care were great today. I was seen on the same day I called which I very appreciative for. Thank you
Visited August 2023
Long Furlong Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by John R - Posted on 22 August 2023
I took my elderly Father to this surgery twice and on both occasions the receptionist’s were friendly and efficient and the Doctor was kind, knowledgeable and helpful. The communication is excellent. I can’t fault it.
Visited August 2023
Long Furlong Medical Centre has not yet replied.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 November 2022
I have been at this gp surgery since I was born and now my children are patients here. My child recently had croup and we were seen for an emergency appointment after a referral via 111 and the gp we saw was so welcoming and supportive and administered the medication my child needed. I was very worried about my child and I felt at ease whilst we were seen. Thank you so much for all you do here!
Visited October 2022
Long Furlong Medical Centre has not yet replied.
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Review titled Unbelievably Rude
Rated 1 star out of 5
by Anonymous - Posted on 27 September 2022
I have recently moved to Abingdon and on my very first call to get an appointment for my kids, we could not believe how unbelievably rude we were spoken to on the phone. My daughter have been coughing for about 1month now and I have use cough syrups bought from the nearby pharmacy; now that my son has also started I decided to call about. one of the things I was told: "I had no business calling about my son since he only just started coughing 2 days ago and you have a flu vaccine appointment tomorrow". Is a flu appointment same as a doctor's appointment? We have never felt so insulted by anyone! How can you tell someone they have no business calling about their children health. I am livid and definitely be getting out of there.
Visited September 2022
Long Furlong Medical Centre has not yet replied.
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Review titled Excellent Care
Rated 5 stars out of 5
by Dominique Carter - Posted on 06 October 2022
The care I have received from our family doctor regarding my high blood pressure has been fantastic. Caring, thorough, efficient and extremely helpful. I felt it was important to feedback something positive
Visited June 2022
Long Furlong Medical Centre has not yet replied.