Reviews

Displaying 1 to 2 of 2

1. Review titled Brilliant Practice

   ★★★★★

   Rated 5 stars out of 5

   by Anonymous - Posted on 07 March 2024

   I cannot tell you how impressed I am with this practice. The Gp's and receptionist go above and beyond. They are compassionate and considerate. I had a call with a GP then had a scan within a week and then the GP called and explained the results calmly, and kindly. Answered all my questions and was very reassuring

   Visited March 2024

   Report as unsuitable

   Long Ashton Surgery has not yet replied.

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2. Review titled Terrible organisation

   ★

   Rated 1 star out of 5

   by Stuart - Posted on 18 April 2023

   NHS website states I am in the catchment area for this surgery, I called and was told I was and needed to fill in a form. I went to surgery completed forms, it took several hours. I was then called and old I was out of area! Utter waste of my time, badly organised and wrong information from start to finish.

   Visited April 2023

   Report as unsuitable

   Review titled Long Ashton Surgery

   Replied on 27 April 2023

   I was sorry to read your feedback and wish to apologise for the inconvenience caused. Having investigated this, it would appear that the NHS website is incorrectly saying that some postcodes are within our boundary. We are looking into this to see how we can correct it. I apologise that it was only after you had completed the forms that this was identified. In certain circumstances, it is possible to register as an out of area patient, subject to capacity and/or clinical care needs, each case being dealt with individually. I would be happy to review your request if you so wish. Thank you for your feedback.

   Report as unsuitable

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