Littletown Family Med Pract - Ratings and reviews
Reviews
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 January 2024
I have received nothing but a great service everytime I have visited or called the practice. I recently had a premature baby who was on the neonatal unit at the hospital for 6 weeks, following discharge my first point of call on all occasions has been Little Town. Not on any occasion have they failed me. They have done everything possibe to accomodate my needs, from ordering prescriptions to appointments, even coming out to the waiting area to help me with the baby. I truly great service on every occasion. The admin staff are excellent, they great me with pleasure and treat me like i'm actually a somebody, unlike my old practice. I can stop and have a long chat with them and they will engage back with a smile. The doctors have also done th full works on th baby everytime I have taken him in. My most impressive part of the practice was when I took the baby for his first immunisations, in the room waiting for us was a admin staff, a junior doctor, a student doctor and a nurse. Each one of them played an important part at the time. I asked whether that was normal practice at their surgery, I was reassured that it was. I have three older children that were registered at the old practice, when I took them for immunisations, we had one nurse in the room who applied the injection and did the paperwork. So knowing my baby was getting the full works at Little Town really impressed me. Keep up the good ork guys. Thank you
Visited January 2024
Littletown Family Med Pract has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by R.Khatun - Posted on 05 January 2023
I would like to leave a review for this fantastic surgery Littletown Family Medical Practice. I have been a patient with this surgery for a couple of years now and I would like to say that this surgery has been very good to me and my family who are also registered at this surgery. The GP’s and nurses have always been very supportive, understanding and empathetic towards me, they have never rushed me during my appointment slot and have always listened to me. The receptionists are always polite and have tried to help me with appointments and tried their best to get me an appointment fitting in with my circumstances. I don’t think I could have it any other way. Thank you Littletown Family Medical Practice.
Visited January 2023
Review titled Littletown Family Med Pract
Replied on 09 January 2023
Thank you very much for your positive feedback, this is very much appreciated and will be passed on to the staff.
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Review titled Very very rude receptionist
Rated 5 stars out of 5
by Anonymous - Posted on 04 January 2023
Very rude receptionist (not all) but few ladies I saw was very rude they work in medical environment they should be more nice and a bit of smile in the face but they don't even know there job ,changed my GP after 9 years and had to experience these people i wish I had options to keep my old gp one of the best I have seen .This surgery stuff need to do their basic training again or either the owner need to change the few if their receptionist or they will lose there patients . people like me who get very upset my rude behaviour and keep thinking of it all day to them my advice will be to not put yourself in this situation and go to another surgery.
Visited December 2022
Review titled Littletown Family Med Pract
Replied on 27 July 2023
Dear Patient I am very sorry that you had this experience at our surgery please contact the practice manager if you wish to discus this further. Thank you