Lindley House Health Centre - Ratings and reviews
Reviews
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Review titled Bad Experience.
Rated 1 star out of 5
by Anonymous - Posted on 08 March 2024
Following the recent closure of our own GP's practice we registered with Lindley Practice in some haste without checking it out first; this was a mistake and we have now registered with different GP. My wife who is disabled and who sufferes from a long term, complex and degenerative condition, (compounded by constant chronic pain,) was immediately called in and informed more or less bluntly by our new GP that they intended to stop some of the medication on which she is dependent for any real quality of life. The GP in question seemed not even to have read my wife's notes properly; nor to accept the previous diagnoses of the other doctors and medical professionals who have worked so hard to help her manage and to control her disabilities. I do not believe that this person to have been acting in good faith or in my wife's best interest, (as a patient,) or to have much empathy with or real experience of dealing with disabled people with these kinds health issues. All things considered I would strongly advise anyone disabled and with these kinds of long term health problems to avoid this practice.
Visited March 2024
Lindley House Health Centre has not yet replied.
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Review titled Very poor
Rated 1 star out of 5
by Anonymous - Posted on 01 March 2024
my doctor's was royton heath centre best doctor's ever then i moved house so i had to find another practice unfortunately i went to Lindley medical centre. after being on medication for 12years with royton heath centre Lindley stopped it and now I'm suffering because of them they need to be closed down once and for all. I'm now looking else where.
Visited February 2024
Lindley House Health Centre has not yet replied.
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Review titled waste of time
Rated 1 star out of 5
by Anonymous - Posted on 14 February 2023
Tried to register with them, they rang me to tell me that they only accept within 1 mile (I live 0.9 miles away) and that I live outside the area (nhs website says they accept out of area). waste of time.
Visited February 2023
Review titled Lindley House Health Centre
Replied on 15 February 2023
Dear patient, thank you for taking the time to leave your feedback. I apologise for the poor service you feel that you have received from the practice team. As all NHS Choices reviews are anonymous, I have no details to contact you directly. I would welcome the opportunity to speak with you in person and see if we can establish what has gone wrong for you. You are welcome to ring the practice and ask to speak to myself directly. Please call 0161 337 3437 and ask for Mary Byrom, Practice Manager for Lindley Medical Practice
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Review titled Poor practice
Rated 1 star out of 5
by Anonymous - Posted on 29 March 2023
No appointments available. Health issues ongoing and new ones unaddressed yet, just left to suffer. No out of hours gp service like before. Gps are locums so see a different person each time if you manage to see a Gp. Usually just see a practitioner if lucky to get through at 8am who is unhelpful. Dont feel looked after or cared for. Very poor service.
Visited January 2023
Review titled Lindley House Health Centre
Replied on 29 March 2023
Dear patient, thank you for taking the time to leave your feedback. I am concerned to hear that you feel that you have received a poor service from the practice team. As all NHS Choices reviews are anonymous, I have no details to contact you directly. We have regular clinicians at the practice and not locums along with a team of other clinicians who provide additional services. Out of hours service is provided for all the practices in Oldham by the 111 service, you also have the option of the extended access service who operate in the early evening and on Saturdays. If you have signed up to the practice online access service when you joined the practice, you have the opportunity to book an appointment online yourself. You are more than welcome to ring the practice and ask to speak to myself directly to discuss any concerns you have. Please call 0161 337 3437 and ask for Mary Byrom, Practice Manager for Lindley Medical Practice Report review titledas unsuitable
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Review titled Extremely poor practice
Rated 1 star out of 5
by Alfred Bridge - Posted on 06 June 2022
Rang the practice for my 89yo profoundlly deaf wife at 8am for a GP telephone conversation, when I eventually got through at 9am I was informed they were fully booked and call again tomorrow at 8am. Absolutely disgraceful patient service. They need urgent changes and a CQC inspection asap.
Visited June 2022
Review titled Lindley House Health Centre
Replied on 20 June 2022
I am sorry to hear that you have found it difficult to obtain an appointment at the practice. It is always disappointing to hear when things don't go well. If you would like us to investigate the concerns you have raised, please contact me on 0161 337 3467 and ask for myself or alternatively contact our Governance team on 0161 337 2254 or email gtd.governance@nhs.net thank you Mary Byrom