Kirklands Surgery
111 Copnor Road, Copnor, Portsmouth, Hampshire, PO3 5AFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 30 November 2023
Seen promptly and the nurse was very helpful and reassuring as i don’t like needles but obviously essential for a blood test
Visited November 2023
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Kirklands Surgery has not yet replied.
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Review titled My experience
Rated 1 star out of 5
by Paul - Posted on 24 November 2023
Whilst attending a routine medical examination. I enquired about a HGV medical, and was informed that the practice carries out HGV medical at a cost of £135. Imagine my disappointment at after paying the fee, the Doctor would not or could not carry out the eye test part. So now at extra cost and time I have to go elsewhere for my eyetest. If this was made clear at the beginning there would have outcome.
Visited November 2023
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Kirklands Surgery has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Nicholas - Posted on 29 November 2023
The doctor really listen to me and was very sympathetic with my situation is going through and was so helpful and very good. Definitely the doctor I want to see again she was amazing
Visited November 2023
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Kirklands Surgery has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Daphne - Posted on 29 November 2023
Was seen same day I called…also didn’t have to wait long at the surgery . Found receptionist very helpful too
Visited November 2023
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Kirklands Surgery has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Joanne - Posted on 14 November 2023
I really appreciate the positive regard interaction that I experience at kirklands surgery, I never feel rushed, I feel listened to & supported in managing my complex health needs.
Visited November 2023
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Kirklands Surgery has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 30 November 2023
Listened to all my questions about my problems.Took his time saying what he thought was wrong and what was required to help.
Visited November 2023
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Kirklands Surgery has not yet replied.
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Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 22 November 2023
The doctor listened to what l had to say & was very good at explaining what was wrong & what l had to do to help rectify it. The receptionist was very helpful & the waiting area was clean & tidy.
Visited November 2023
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Kirklands Surgery has not yet replied.
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Review titled cannot get an appointment
Rated 2 stars out of 5
by Anonymous - Posted on 02 November 2023
Have been trying to get a routine appointment sporadically for the last two weeks and ringing every day for the last week at 0830, always in a massive queue and then when I do get through told all appointments are gone, can't even get a telephone consultation. Today told that ringing at 0830 is for emergency appointments only so ring back at 2pm. Why hasn't the receptionist explained this before? It does not say that on the website. I shall endeavour to wait in another queue at 2pm
Visited November 2023
Kirklands Surgery has not yet replied.
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Review titled My experience
Rated 2 stars out of 5
by Karen - Posted on 30 November 2023
Good - lovely nurse taking my blood. Poor - the fact that this was part of my annual review of medication and should involve a discussion with the surgery pharmacist via a phone call but there are no phone call times available until January and I am not even 'allowed' to book now for then!
Visited November 2023
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Review titled Kirklands Surgery
Replied on 10 January 2024
Dear Patient, thank you for your feedback and I am pleased you were happy with your consultation. I am sorry you were unable to book your follow up review. Our appointments cannot be booked more than 4 weeks in advance. I hope you now have an appointment, if not, please call the surgery to book. Sue Miller, deputy practice manager
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Review titled My experience
Rated 5 stars out of 5
by Stephen - Posted on 24 October 2023
Kind, caring and empathetic staff throughout.You really are a brilliant team and deserve every accolade. Many, many thanks, and PLEASE let everyone know how much they are appreciated.
Visited October 2023
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Kirklands Surgery has not yet replied.