Kingsway Medical Practice - Ratings and reviews
Reviews
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Review titled Always helpful
Rated 5 stars out of 5
by Francesca Entwistle - Posted on 22 April 2024
I have had nothing but positive encounters with Kingsway in the 11 years I have been with them, not just in regards to myself, but my children too - thankfully its not many times I've had to do it but if any of them have been in A&E for whatever reason, I have a call the day after to see how they are. Most recently I had a little bit of a worry so emailed my GP and within 15 hours I was in the practice being seen to, and a prescription provided. They always get back to me within a more than reasonable time frame. All staff are extremely helpful.
Visited April 2024
Kingsway Medical Practice has not yet replied.
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Review titled Awful Practice
Rated 1 star out of 5
by Asupremeshot@gmail.com - Posted on 14 March 2024
Today I was told in no uncertain terms was not to visit the surgery to make an appointment face to face with the receptionist. Which now confirms their ‘Covid protocols’ that ran & ran to be false. As today there are no Covid rules in place but still the patients are still on restricted appointments and cannot enter their own surgery. Now I must wait 2 weeks for a phone call from a doctor who will then decide if I qualify for an appointment. All under a Tory government!
Visited March 2024
Kingsway Medical Practice has not yet replied.
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Review titled Chest infection and heart poblems
Rated 1 star out of 5
by Anonymous - Posted on 14 February 2024
Was seen over a week ago told chest clear even though can't breath asked to see somebody today told phone back tomorrow before 8 to make appointment because I was unable to go to a diffrent.practice miles away from were I live I explained this and the fact I needed someone with me due to my disability. So when I end up back in hsp just like last time with my heart or pneumonia I will come down on you so hard . Coughing none stop putting strain on my heart for over 3wks is not good
Visited February 2024
Kingsway Medical Practice has not yet replied.
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Review titled great practice
Rated 4 stars out of 5
by Anonymous - Posted on 05 February 2024
very good response to questions and prompt action taken.Also very helpful receptionists and telephone appts soon after.
Visited January 2024
Kingsway Medical Practice has not yet replied.
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Review titled Terrible practice
Rated 1 star out of 5
by Anonymous - Posted on 27 March 2023
After ringing to speak to someone about my symptoms I was told to go to hospital as if I were to see a doctor that is what I would be told, I was not asked any details as to my name or age and the person I spoke to was not interested I was probably only on the phone for five minutes or less. This practice used to be great and myself and my family have been patients for over forty years and always got the very best care but now I cannot get to see a doctor anymore. I do appreciate that they are very busy people but just once in a while I would like to see my doctor.
Visited March 2023
Kingsway Medical Practice has not yet replied.
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Review titled "Lack of care and concern"
Rated 2 stars out of 5
by JULIE GORDON - Posted on 14 February 2023
I work with doctors and nurses myself. I was feeling unwell, so one of my colleagues took my BP throughout the week. The readings were worryingly high and I Made a chart of the readings. I posted them through the GP on Monday 6th February 2023 for the doctor to review. I rang the GP on Tuesday 7th and I was told they were in the Health care assistants tray and would be forwarded to the doctor. When I didn't here anything back, I rang again on Thursday 9th February and was told it would be flagged to the doctor, again I heard nothing. It is now Tuesday 14th February and I feel dismayed at this situation.
Visited February 2023
Kingsway Medical Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 March 2023
The practice has been amazing in what has been a very troubling time for me. I cannot thank them enough!! From receptionists to doctors they have all been exceptional.
Visited January 2023
Kingsway Medical Practice has not yet replied.
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Review titled None is accepting responsibilities
Rated 1 star out of 5
by Anonymous - Posted on 31 October 2022
We have registered with this surgery since last year. This is always difficult to book appointments. We don't know why do they register too many patients when they can't offer caring for all? In this surgery none seems to take responsibilities. They advise patients to call after 9:00 for appointments and then phone either stays busy or there is no appointment left to see doctors. The whole booking system is badly failing but there is still no changes or sign to get better services. We regret registering with this surgery.
Visited October 2022
Kingsway Medical Practice has not yet replied.
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Review titled Foot injury and depression
Rated 3 stars out of 5
by Anonymous - Posted on 24 February 2023
After been run over August 2022 and not receiving care I have asked for by. Doctors I am now super with depression due to lack of care or resources each time nothing is done foot still all swollen and very painful new doctors look at you like there really not interested in your problem asking you what you want them to do still waiting feed back from orthopaedic surgeon that was supposed to be chased up yet nothing it's now 24t Feb 2023 and still not sorted this was a good practice year's ago but now it's terrible and been told I failed to attend my appointment on 21 Feb I did attend and waited over half hour after my appointment time and still never seen a doctor my depression was through the roof that day yet no one cared I asked for another appointment to me made and was told nothing till 2nd march I stated I suffered with depression so appointment made for new doctor due to falling down stairs I had to cancel this appointment I explained reason on phone yet I get text from reception saying I missed two appointment and there received a e consultation from me hold on since when have there become doctors I waited has stated for reply on 22nd Feb with regards to my depression and I missed call but nobody even though of calling me back to check on me
Visited August 2022
Kingsway Medical Practice has not yet replied.