Reviews

Displaying 1 to 2 of 2

1. Review titled Rude receptionist

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 09 January 2023

   I went in for my GP appointment after I finished I asked the receptionist to book an appointment for my wife. Instead of politely explaining that my wife and the rest of my family are not registered and telling me what to do, she told me that "I don't have the magic to find your family members in the system" in a very rude manner. Not happy with the service.

   Visited January 2023

   Report as unsuitable

   Review titled JS Medical Practice

   Replied on 16 March 2023

   Dear Patient, Thank you for giving this feedback . We are sorry to learn that receptionist did not respond to your request in best manner. We would like to investigate and resolve this issue. we would appreciate if you could make an appointment to see the senior receptionist or a manager to find out the details and try to solve your request . Thank you for taking time to write this feedback.

   Report as unsuitable

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2. Review titled Great practice

   ★★★★★

   Rated 5 stars out of 5

   by Anonymous - Posted on 09 December 2022

   Very pleased with this practice. Best services always the doctors also the reception staff are the best. When I was worry about my health or my son they always booked appointment for us. Thank you for everything

   Visited December 2022

   Report as unsuitable

   Review titled JS Medical Practice

   Replied on 12 December 2022

   Dear Patient, Many thanks for this excellent review which is passed on to all staff and they are so pleased that they are being appreciated. We assure that we will do our utmost to give the best service to all patients equally. Thank you for the time to write this review . Best wishes and Regards Practice /Finance manager

   Report as unsuitable

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