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Improving Health (IH) Medical - Ratings and reviews

Reviews

Displaying 1 to 3 of 3

  1. Review titled No answer

    Rated 3 stars out of 5

    by Anonymous - Posted on 07 November 2022

    Called multiple times can’t seem to get anyone on phone trying to book blood test for my thyroid review been told can’t get tablets before blood test review have only one tablet left need help

    Visited October 2022

    Report as unsuitable

    Improving Health (IH) Medical has not yet replied.

  2. Review titled Excellent staff

    Rated 5 stars out of 5

    by Anonymous - Posted on 21 July 2022

    I went for a blood test today and the two nurses in the room were lovely really friendly and polite really put me at ease while blood was being taken so thank you for making my appointment a positive one I know how much pressure the nhs is under .

    Visited July 2022

    Report as unsuitable

    Review titled Improving Health (IH) Medical

    Replied on 25 July 2022

    Thank you for your positive feedback. This review will be shared with the practice team. Your comments are very much appreciated

    Report as unsuitable

  3. Review titled Difficult to get Appointment

    Rated 1 star out of 5

    by Anonymous - Posted on 24 May 2022

    I received a call about my blood test results on Sunday which I missed. They called twice within a minute. I called the surgery next day asking to speak to a Dr and I was told to call back at 8.00am on Tuesday. I have now been told that this is a non emergency call therefore, to wait until Sunday to receive another call between 8.00am and 14.00. The service is terrible and I am surprised how hard it is to speak to a medical professional at this surgery. I am unsure if this is as a result of IH Medical or the Dr's who run this practice. At this rate you will no longer have patients as they will move to other practices who actually want to speak to and treat patients in a timely manner.

    Visited May 2022

    Report as unsuitable

    Review titled Improving Health (IH) Medical

    Replied on 25 July 2022

    Thank you for your feedback. We are very sorry that you have experienced difficulty trying to get an appointment. All comments are shared with the practice staff for training and development purposes. If you wish to discuss this further do not hesitate to contact the Practice Manager

    Report as unsuitable