Howard House Surgery - Ratings and reviews
Reviews
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Review titled Much appreciated
Rated 5 stars out of 5
by Alan - Posted on 15 September 2023
In August I had a melanoma removed. The service was fast and considerate at all times and by all staff concerned. For which a great big thank you.
Visited August 2023
Review titled Howard House Surgery
Replied on 05 March 2024
Dear Patient, thank you very much for your review. Please be assured that your comments were passed onto the staff at the surgery at the time this was written and they were truly appreciated. Kind regards, The Management Team.
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Review titled Great Practice
Rated 5 stars out of 5
by Ian - Posted on 05 January 2023
In a time when the NHS seems to be gathering a lot of negative press around not being able to see the Dr etc, and as someone who has not used the NHS really for the last 10+ years, when I now need some NHS support this has been a revelation as there does not seem to be any inability to get quite a few appointments in the coming days for tests and so on. Brilliant
Visited January 2023
Review titled Howard House Surgery
Replied on 05 March 2024
Dear Ian, thank you for your review that was passed onto all team members here at Howard House at the time. Your heartfelt words are appreciated and have allowed us to ensure that we keep on building on the things that we are getting right. Knowing what matters to our patients is really important and your review has enabled us to understand this even more. Thank you. Kind regards, The Management Team, Howard House.
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Review titled Worrying attitude from receptionist.
Rated 3 stars out of 5
by Felixstowe aviator - Posted on 29 November 2022
I deliberately didn’t phone in on. Monday because I know they are very busy. Before I can state my reason receptionist says “We are on a medical emergency “. The way this was stated in my opinion demonstrates a poor attitude to patients.
Visited November 2022
Howard House Surgery has not yet replied.
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Review titled Fabulous doctor
Rated 5 stars out of 5
by Jaqui - Posted on 28 October 2022
I saw the doctor this week. He immediately put me at ease and he even did the blood test I needed his self as the was no one to do it. I really appreciate everything he did thanks
Visited October 2022
Review titled Howard House Surgery
Replied on 31 October 2022
Thank you for your comment it is really appreciated, and we do agree, we have an amazing team of doctors here who will go above and beyond when they can. We will pass your comment on to the team. Kind Regards Howard House