Honeypot Medical Centre - Ratings and reviews
Reviews
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Review titled Beyond Terrible Practice
Rated 1 star out of 5
by Lance - Posted on 07 March 2024
My wife has been sick for two weeks and has not been getting better and have been trying for a week to get a booking with this practice. You just get stringed along with their beyond useless online booking system. They give you time lines for response which they do not stick to you and than when you call them upset, they are more concerned about their feelings and somebody speaking with a raised voice to them (mind you, there was zero swearing, zero name calling, just raised voice). Amazing how they more concerned about that than actually helping a sick person. Their booking system appears to be implemented in a way, that they can avoid contact with their patients as much as possible.
Visited March 2024
Honeypot Medical Centre has not yet replied.
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Review titled Excellent experience again
Rated 5 stars out of 5
by Anna D - Posted on 14 February 2024
I developed a worrying symptom yesterday evening and after a sleepless night contacted the practice this morning. I was offered an urgent appointment at 12.30 pm today. Following examination I was given a provisional diagnosis and prescribed treatment with an explanation of what would happen next if the treatment didn’t work. Thank you! This is a friendly - the reception staff are outstanding- well run and efficient practice. I have no hesitation in recommending to my friends and family.
Visited February 2024
Honeypot Medical Centre has not yet replied.
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Review titled Bad experience
Rated 1 star out of 5
by Anonymous - Posted on 07 July 2023
I have had a pain in my abdomen for several months. I requested an appointment with the GP for the interpretation of the ultrasound. I was directed to a nurse who specializes in abdominal pain, but when I got there I found out that she does not have this competence and must consult a Gp.Time list
Visited July 2023
Honeypot Medical Centre has not yet replied.
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Review titled efficient, helpful and empathetic reception.
Rated 5 stars out of 5
by Lawrence Opoczynski - Posted on 28 June 2023
My recent visit was for a simple blood test but as with all my visits the reception staff and nurse were so very helpful and kind. I am a recent new patient of only a few months to this practice but the difference in demeanour is as chalk and cheese with my previous medical centre. Honeypot never fails to be so very helpfull and I must emphasise as the front desk is always the first port of call for patients that impression is so very important and in my case never fails to surprise in how patient orientated that they are. To have 3 receptionists most of the time does make a tremendous difference and the demeanour of the staff never varies from being responsive, helpful and kind. It may appear that I am being over the top in my praise But when having experienced the very negative attitudes elsewhere it is as a breath of fresh air. the facilities and the clear and obvious modern infrastructure including a lift, with everywhere spotless in every way, is as it should be but is lacking in other practices. I must also emphasise that my wife and a fellow resident have also transferred to you and have nothing but praise for the difference in how they are treated by all staff and doctors. thankyou so much Honeypot Medical Centre.
Visited June 2023
Honeypot Medical Centre has not yet replied.
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Review titled Excellent GP partner!
Rated 5 stars out of 5
by Anonymous - Posted on 08 June 2023
I had an urgent matter to discuss with one of the GP partners today. Not was he empathetic, caring and understanding, he also helped me as much as he could, to get my expensive medication prescribed. I can only thank him for his gesture, and true effort to help me to continue with my medication. I do wish more doctors were like him. He is a true example of a genuine caring doctor. Thank you so much Honeypot Medical Centre!
Visited June 2023
Honeypot Medical Centre has not yet replied.
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Review titled Amazing practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 March 2023
I have just recently moved to this GP and have had a great experience! I never have to wait so long for them to pick up phone calls and they are always there to help me and advise me. An amazing practice and great staff.
Visited March 2023
Honeypot Medical Centre has not yet replied.
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Review titled They are not serious
Rated 1 star out of 5
by Irina Georgiana Cucos - Posted on 22 March 2023
I was supposed to have an appointment at 3:20, I arrived 3:15, and I had to wait until 4:00 before I left. Nobody attended to me. The receptionist send the doctor 3 messages with no response. When I asked to be rescheduled, they said that I will be after another 2 weeks. People die in 2 weeks! Not serious at all! And this is not the 1st incident. Ultimately I left with nothing.
Visited March 2023
Honeypot Medical Centre has not yet replied.
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Review titled Rapid and effective response from GP
by leopardhr94 - Posted on 24 March 2023
Child unwell Gp contacted rapid response paediatric team at Northwick park and we were seen and discharged the same day with a clear plan in place.
Visited March 2023
Provided by Care opinion
Honeypot Medical Centre has not yet replied.
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Review titled NHS App
Rated 5 stars out of 5
by Anna D - Posted on 05 February 2023
Following my previous post I was able to access my test results within 24 hours of submission via my NHS App. The PATCHs and NHS App combination enabled me to access the surgery and treatment easily and quickly. The App also shows my previous medical history - I had forgotten about a couple of items! It does take a little while to set up but definitely worth doing.
Visited February 2023
Honeypot Medical Centre has not yet replied.
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Review titled Excellent experience
Rated 5 stars out of 5
by Anna Donovan - Posted on 24 January 2023
Used PAtchs e consult system and received prompt, appropriate and professional service. Patchs easier to use than previous e consult as allows patient ability to describe symptoms rather than tick boxes.
Visited January 2023
Honeypot Medical Centre has not yet replied.