Headstone Lane Medical Centre - Ratings and reviews
Reviews
-
Review titled Great service
Rated 5 stars out of 5
by Sanjiv - Posted on 01 May 2024
I had to see a doctor at practice for joints pain. he check me thoroughly and given prescription and am very happy with his approach and service.
Visited April 2024
Headstone Lane Medical Centre has not yet replied.
-
Review titled Excellent practice
Rated 5 stars out of 5
by Ka eH - Posted on 12 September 2023
First class service very helpful receptionist always able get an appointment to see the doctor who are all very very good and caring, excellent follow up sevice and my family always feel well treated.
Visited September 2023
Review titled Headstone Lane Medical Centre
Replied on 13 September 2023
Dear Patient. Thank you for your review. We are happy to know that you are satisfied with the service provided by the surgery. We will pass this feedback to the surgery staff. We aim to provide patients with appointments in a timely manor. Kind regards, Mrs Meghji-Chinoy (Practice Manager)
-
Review titled Worst practice ever
Rated 1 star out of 5
by Anonymous - Posted on 31 May 2023
On Tuesday I called the Center and the secretary scream at me, just because I said that the medicine they give me didn’t work, she was very rude and offensive. I’m always polite with people and i was very Ill, I think that people work in this sector need to be emphatetic with the patient.
Visited May 2023
Review titled Headstone Lane Medical Centre
Replied on 04 July 2023
Dear Patient We are sorry to hear that you are unhappy with the service provided by the surgery. If you would like to get in touch with us directly we would be happy to look into the concerns raised. Kind regards, Headstone Lane Medical Centre
-
Review titled Headstone Lane MC is a Fantastic medical practice.
Rated 5 stars out of 5
by PRAKASH SHANMUGANATHAN - Posted on 02 November 2022
From the receptionists and nurses all the way to all the doctors at this practice are extremely professional in their manners dealing with patients, making us feel respected and cared for well. My children got out of hours phone call appointments because I was late to book the slots for the day at this popular & busy practice but the doctor called in the evening and discussed in detail our issues finally resolving them. Thanks for the superb service!
Visited November 2022
Headstone Lane Medical Centre has not yet replied.
-
Review titled Brilliant Patient-centered Medical Practice
Rated 5 stars out of 5
by Prakash Shanmuganathan - Posted on 21 August 2022
I was able to get an appointment with a GP by explaining to the Receptionist what my medical condition was. The Doctor was extremely compassionate, friendly and caring during our conversation, respectful of my wishes in discussing suitable treatments and made me comfortable and appreciate the service being provided to me. I am looking forward to receiving effective and efficient service from the new practice owners in the future
Visited August 2022
Headstone Lane Medical Centre has not yet replied.