Harrow Road GP Centre - Ratings and reviews
Reviews
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Review titled poor communication
Rated 1 star out of 5
by Connette Pahed - Posted on 24 February 2024
I called the out-of-office hours GP clinic and learned that my telephone consultation had been cancelled without my knowledge.
Visited February 2024
Harrow Road GP Centre has not yet replied.
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Review titled Bad practice
Rated 1 star out of 5
by Anonymous - Posted on 31 January 2024
The supervisor of reception was rude not helpful at all. I try to show in my email what I need and she didn’t look at the email. I didn’t fell support at any time. She shoul smile a bit and listen to patients
Visited January 2024
Harrow Road GP Centre has not yet replied.
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Review titled Difficult to get appointments
Rated 2 stars out of 5
by Anonymous - Posted on 14 March 2023
I received a call from the surgery twice to tell me to book a GP appointment. I have rang back and receptionist said they do not have any appointments left. I have asked for an appointment in advance and no chance of one. I have asked over the phone that why did the voicemail say book an appointment when you have non available and the lady did not reply. I have been sick for over a week and cannot get an appointment.
Visited March 2023
Harrow Road GP Centre has not yet replied.
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Review titled Good practice
Rated 3 stars out of 5
by Anonymous - Posted on 26 September 2023
Dissatisfaction of the explanation. I was feeling unwell for few days with what I was explained by Gp as suspected urine infection. I was prescribed antibiotics. Just recently uploaded NHS application and noticed that in my records is written that the problem is suspected urine infection and alcoholism. I am completely shocked as I have not been asked about my alcohol consumption or even mention about it. I was in intense pain for few days, without proper sleep, absolutely exhausted from pain and discomfort. How even it is possibly to assess me like that? I always thought that health care professionals are here to help and support, not make such wrong judgment!
Visited March 2023
Harrow Road GP Centre has not yet replied.
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Review titled Swtft response
Rated 4 stars out of 5
by Mrs Diane Lowe - Posted on 01 February 2023
I called the surgery twice Tuesday 31st January, 1st February 2023. I would like to congratulate the surgery on the speed as to the answering of the phone. Whether the last two days were a fluke or the telephone sytem has changed, well done and carry on the good work. What a pleasure no stress waiting for phone to be answered.
Visited February 2023
Harrow Road GP Centre has not yet replied.
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Review titled Shambolic. No baby changing rooms for dads
Rated 3 stars out of 5
by Anonymous - Posted on 30 December 2022
Attended my baby appointment. Had to use the disabled wc to change nappy because only female wc have baby changing facilities. Nhs or gp practice should be prosecuted for gender discriminatory services.
Visited December 2022
Harrow Road GP Centre has not yet replied.
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Review titled Unsympathetic
Rated 1 star out of 5
by Anonymous - Posted on 13 September 2022
Sat there 20 minutes for an appointment. The machine didn't check me in properly, I didn't know. Receptionists were completely unsympathetic, all 3 of them staring me down, I begin to cry and they all just give weird looks at each other, rather than trying to reassure me or be kind. Very rude staff and I will be changing practice asap.
Visited September 2022
Harrow Road GP Centre has not yet replied.
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Review titled Awful practice
Rated 1 star out of 5
by Anonymous - Posted on 02 September 2022
First at all you have to call to get an appointment you have to give the reason for the appointment that person on the phone says has to talk with the doctor to give you an appointment after that you have to wait next day if you miss the call for some reason you have to start all the process again it is impossible to get an appointment online, ridiculous. I went to this Gp with stomach problems I did blood test and stool test the doctor said he is not sure but he thinks I have IBS even if I don't have the symptoms he thinks I have IBS he prescribed me tablets that I can get over the counter if I go to the doctor is because nothing over the counter worked, if a doctor doesn't know for sure what the patient has he needs to send this patient to see the specialist otherwise doctors are putting in jeopardy life of the patient if I were a doctor I would never risk life of a person I tried to understand why a doctor would take that risk and my answer is simple :they don't care.
Visited June 2022
Harrow Road GP Centre has not yet replied.