Fitznells Manor Surgery - Integrated Care Partners - Ratings and reviews
Reviews
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Review titled Excellent Weekend Cover
Rated 5 stars out of 5
by Anonymous - Posted on 23 January 2023
On a Saturday I had a sudden pain in my right ear, which made me feel off balance and ill. I was too late to telephone for a Saturday appointment, but was able to obtain one the next morning, Sunday. I was given advice and support and my concerns were addressed. Not everyone falls ill during GP practice opening times - so long may this sensible weekend GP availability continue.
Visited January 2023
Fitznells Manor Surgery - Integrated Care Partners has not yet replied.
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Review titled Great doctors. But getting to see one is hard work.
Rated 2 stars out of 5
by James - Posted on 30 April 2022
Whenever I have seen a GP they have always been marvellous. However, as with many NHS services getting to access a GP can be a minefield. The incredibly rude receptionist will direct you to the online system, that is usually closed by 8.10 on a morning for having already filled its quota of appointments. When you point this out to her you're made to feel guilty for ringing in at 09.30 even though you're working yourself and this is the first opportunity. I didn't (and still don't) need an on the day appointment for my problem, but its still urgent. However, as I haven't still managed to speak to a medical professional about my current issue it will probably get to a situation that is considerably more urgent than it is currently. Frankly, appalling service from the reception and admin staff at this surgery. It's no wonder that people end up piling into A&E for what start off as easily fixable primary care problems.
Visited April 2022
Fitznells Manor Surgery - Integrated Care Partners has not yet replied.