Everest House Surgery - Ratings and reviews
Reviews
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Review titled Awesome Practice
Rated 5 stars out of 5
by Adrian Foster - Posted on 02 May 2024
My wife and I have been with Everest house for over 45 years and while we have always been pleased with the service we have observed a highly noticeable improvement in the last year! Everyone is really helpful, friendly and kind in dealing with us. Nothing is too much trouble and they all go out of their way to ensure we get exactly what we need as patients. Our experiance today with your receptionist who is always happy and friendly to my wife who especially appreciated her help today in dealing with an urgent appointment. Added to this last week both of the nurses we dealt with were, as always very attentive in their dealings with us with a great sense of humour. We have changed to a new Doctor, who has does her best and the speed she has processed the procedures and special requests is much appreciated. We would like to thank you all for your help and support under the very difficult circumstances and expectations you have to manage with limited resources.
Visited May 2024
Everest House Surgery has not yet replied.
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Review titled Thorough examination
Rated 5 stars out of 5
by Christie Dent - Posted on 05 April 2024
As a perinatal mother I suffer with anxiety, my daughter is unwell and the paramedic who saw her as an emergency was absolutely amazing! They were extremely professional, thorough in there examination, caring and compassionate. I came away from the appointment feeling like my child was well looked after, and I'd like to thank you
Visited April 2024
Everest House Surgery has not yet replied.
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Review titled Helpful GP
Rated 4 stars out of 5
by Anonymous - Posted on 18 April 2024
Despite finding it extremely hard to get an Appointment with a GP, the doctor I saw then managed to speak with the cardiology department within days of me seeing her and finding out a test result for me which I had been waiting 6 months for and worrying about. Thankyou for listening to me.
Visited April 2024
Review titled Everest House Surgery
Replied on 01 May 2024
Dear Anonymous Thank you for taking the time to share your feedback. We do understand the frustrations of patients at this time with our limited resources but are pleased to hear that when seen your care was well managed and you have had answers to your worries. We are working hard to improve access to appointments and hope that your next experience of the practice is more positive in that regard. Kind regards Lisa Flaherty, Practice Manager
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Review titled A pleasant experience
Rated 5 stars out of 5
by Carlene - Posted on 26 April 2024
I was totally impressed with how the Dr handled and dealt with my very complex little girl. She has additional needs and he was able to do her observations without making her distressed (which is a first!). I was very satisfied with his assessment and next steps and would highly recommend him. Thank you for such a pleasant experience, it’s really comforting to find a Dr who can adjust their practice to support a child with SEN.
Visited April 2024
Everest House Surgery has not yet replied.
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Review titled Outstanding practice
Rated 5 stars out of 5
by Kevin - Posted on 01 May 2024
My doctor possibly saved my leg, I’m struggling with mental health issues and I had an accident with caustic soda , I didn’t attend hospital straight away because as I was mentally unstable but my doctor issued the correct meds asap whilst on a visit to her with my mental health, had surgery 4 days later but the damage could have been so much different Thank you so much
Visited April 2024
Review titled Everest House Surgery
Replied on 01 May 2024
Dear Kevin Thank you for taking the time to share your positive feedback which I will ensure reaches your GP. We hope that your leg continues to heal and hope that you are feeling much better in yourself. Kind regards Lisa Flaherty, Practice Manager
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Review titled Great doctor
Rated 4 stars out of 5
by Anonymous - Posted on 23 April 2024
My doctor is very good. Listens to you and cares what you say. Sorted out some problems with my medication and re referred me to the hospital as I wasn’t satisfied with the last hospital appointment
Visited April 2024
Everest House Surgery has not yet replied.
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Review titled Prompt Attention
Rated 4 stars out of 5
by B Smith - Posted on 11 April 2024
Helpful and efficient reception. Was seen by a paramedic who I found very thorough and reassuring.Also gave me advice on blood pressure monitoring . All of this same day and in less than 2hrs . Credit where due.
Visited April 2024
Everest House Surgery has not yet replied.
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Review titled Extremely rude
Rated 1 star out of 5
by Stephen Hunter - Posted on 13 March 2024
Wrong information, and when I phone Back, I was trying to explain what happened and she put the phone down on me. Very very poor. I suffered with mental health issues Anxiety too this has done my head in completely
Visited March 2024
Everest House Surgery has not yet replied.
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Review titled Great service
Rated 4 stars out of 5
by Deborah Moyes - Posted on 06 March 2024
The receptionist was very curtious and helpful. After discussing my health need and her prompt actions it wasnt long before the Dr responded and I was given the appropriate medication.
Visited March 2024
Everest House Surgery has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Sandra Brandon - Posted on 16 March 2024
I could not have ask for better Service from the Paramedic .He made me feel comfortable and understand what I am going through.I felt very at ease with with him I could not have asked for better,because he dealt with me and sent me to A&E which they said he made the right decision, and now they are looking into what is wrong with me .I can't make him enough Thank u Mrs Sandra Brandon.
Visited March 2024
Everest House Surgery has not yet replied.