Dolphins Practice
Nightingale Primary Care Centre, Butlers Green Road, Haywards Heath, West Sussex, RH16 4BNContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Dolphins Practice.
Reviews
-
Review titled Horrible staff and reception
Rated 1 star out of 5
by Anonymous - Posted on 12 September 2023
Useless is the least i could say. Called with pain in my ear and wanted to be seen by my gp as also suggested by my local chemist because the only thing my chemist would be able to give me is ear wax drops and they are concerned that there might be infection. I called on monday morning and explained everything and all that the so called trained receptionist did is to book me a phone call appointment for wednsday? I really wonder why these people are still employed and live on out taxes. Should be a coice of if a person wants to go for priveate healthcare then no money whould be taken of their salary for these usless gp's. Anyway if a person needs to be seen by a doctor everyone goes to the er even if it is not necessary because of the lack of care given by gp practices. An Dolphins are the worst!
Visited September 2023
Review titled Dolphins Practice
Replied on 13 September 2023
We are so sorry to heard that you are unhappy with the service you have received. If you would like to contact the practice and arrange to speak with the Operations Manager she will be more than happy to discuss your concerns with you. Alternatively you could email the practice on sxicb-wsx.dolphins-haywardsheath@nhs.net
-
Review titled Great Group GP Practice
Rated 5 stars out of 5
by John Myall - Posted on 29 April 2023
I recently entered my 10th decade, and have been a patient of this practice for many, of those decades. Yesterday I was recalled for an annual review of a medical condition, and received exceptionally caring and professional treatment from a practice nurse, which was completely typical of the care that I routinely receive from my usual doctor, doctor colleagues, nurses, healthcare assistants, paramedics, and reception team. I am extremely happy and grateful that the Dolphins practice is my GP practice.
Visited April 2023
Review titled Dolphins Practice
Replied on 13 September 2023
Thank you for taking the time to leave such a lovely review. We are so pleased you are happy with the service we offer.
-
Review titled actioning urgent prescription
Rated 2 stars out of 5
by Anonymous - Posted on 13 August 2022
I’m very disappoint with the service I have received today.. I contacted the surgery at 14.00hrs to enquire if my son prescription for desmopresin had been authorised, I was informed it was still with my sons gp but would be directed to another Doctor to be approved as my son will be a way for a week at pgl camp starting saturday 13th august, I called again at 16.00hrs to enquire on progress but it hadn’t been action by the doctor, the receptionist informed me they would call me when it had been approved by the doctor. At 18.00hrs I had received no call, so I’ve called the surgery and just get an answer machine informing me the surgery is closed and no one picking up as per the hours advised on the web-site (lines open from 8.30 – 6.30)
Visited August 2022
Dolphins Practice has not yet replied.