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Dawley Medical Practice - Ratings and reviews

Reviews

Displaying 1 to 3 of 3

  1. Review titled Brilliant practice

    Rated 5 stars out of 5

    by Lynn Pickavance - Posted on 09 December 2023

    Twice in the last few weeks I have contacted the practice in the afternoon. I was given the same day appointments both times. I had two face to face appointments. Great reception staff and excellent care given to me by the clinicians. Highly recommend.

    Visited December 2023

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    Dawley Medical Practice has not yet replied.

  2. Review titled Awful service

    Rated 1 star out of 5

    by Anonymous - Posted on 10 February 2023

    I dropped a request from my optician for eyedrops to the gp 7 days ago. It was to be added to my repeat prescription list. I included a note explaining that I was finding it hard to buy over the counter and the first bottle was running out. Called after a week and after being on hold for 30 mins I was told the request had not yet been actioned. No indication of when it will be. This is urgent as I am due to have eye surgery soon. It took me 82 calls one morning to book an appointment. I thought London GPS were bad. This is much much worse

    Visited February 2023

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    Dawley Medical Practice has not yet replied.

  3. Review titled Worst practice ever encountered

    Rated 1 star out of 5

    by Anonymous - Posted on 24 January 2023

    I can honestly say this practice is the worst I have ever encountered. Had an MRI back in Nov (it’s now Jan) and was told to expect 2 weeks for results. Still not heard. No one answers phones, won’t answer queries at the door (can’t even enter the building without being buzzed in), they tell you to call. Last time I tried to get an appointment for my daughter I ended up going to urgent care in A&E as was on hold for over an hour (and still no answer), tried to go to the practice to see if they could make appointment, was told I had to call. Poor guy in front of me had been trying to call for 4 hours and after finally giving up and going to the practice was told “you’ll just have to keep trying”. Due to moving around lots, I have been to many doctors practices over the years, but this one is by far the worst I have ever encountered. Avoid at all costs if you can!

    Visited January 2023

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    Dawley Medical Practice has not yet replied.