Cosham Park House Surgery - Ratings and reviews
Reviews
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 02 January 2024
Very lovely nurse made me feel at ease as I was very nervous having a ECG but all went well also had my flu jab at the same time
Visited January 2024
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 04 January 2024
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Provided by Working Feedback
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Review titled Recent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 03 January 2024
Nurse was open, friendly and professional asked awkward questions intelligently and with compassion fully explained why review was necessary I felt comfortable and well informed
Visited January 2024
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 18 January 2024
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Provided by Working Feedback
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Review titled Nurse practitioner
Rated 5 stars out of 5
by Julie P - Posted on 03 January 2024
An appointment to see Nurse Practitioner. The gentleman was thorough, listened and prescribed. Follow up phone call.
Visited January 2024
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 18 January 2024
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Provided by Working Feedback
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Review titled Your recent appointment
Rated 5 stars out of 5
by Samantha M - Posted on 02 January 2024
I didn’t have to wait and the doctor and nurse were very nice. Good explanation as things progressed, made sure I was comfortable throughout.
Visited January 2024
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 18 January 2024
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Provided by Working Feedback
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Review titled Your recent appointment
Rated 4 stars out of 5
by Anonymous - Posted on 04 January 2024
I was seen very quickly following the triage system which seems to work very well. The doctor was efficient and explained actions but did not seem to have empathy with me as a person just treated the illness which I found a bit sad.
Visited January 2024
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 18 March 2024
Thank you for your feedback. I am sorry that the doctor did not come across empathetic, we will share this with our team and make changes where we can.
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Review titled Your recent appointment
Rated 5 stars out of 5
by Tina B - Posted on 02 January 2024
I had a telephone appointment with the pharmacy technician about a change in my medication. She was very informative and explained the reason for the change, asking me how I felt and talking me through potential side effects and my current risk factors.
Visited January 2024
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 18 January 2024
Thank you for taking the time to share your thoughts.
Provided by Working Feedback
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Review titled Steroid injection
Rated 5 stars out of 5
by Anonymous - Posted on 02 January 2024
Turned up a little early for my appointment waited about 10 minutes got called in for my injection spoke to the gentleman who gave me the injection so easy and simple brilliant experience thank you
Visited January 2024
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 18 January 2024
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Provided by Working Feedback
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Review titled Toe ulcer 20th December 2023
Rated 4 stars out of 5
by Anonymous - Posted on 02 January 2024
As a type 2 diabetic, I was concerned about a problem between my little toe on my left foot, the skin was showing signs of rubbing against the next toe, This happened previously in 2023 and was concerned that it was happening again. The first time it resulted in a hospital appointment. The nurse looked and decided that I should see a podiatrist, I thought that I would at least have a dressing applied but instead was told to go the a chemist and buy a sponge toe protector. I used this and found it to be hopeless as it would not stay in place. Fortunately my podiatry appointment came on the 27th December 2023 at St Marys hospital. The nurse was very competent and dressed both toes. She also provided a prescription for the necessary medication for me to be able to change the dressings at home. I am still waiting for the prescription to be delivered.
Visited January 2024
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 18 January 2024
Thank you for taking the time to leave us feedback, we will pass this on to the team.
Provided by Working Feedback
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Review titled Your recent appointment and other bits
Rated 3 stars out of 5
by Nigel W - Posted on 02 January 2024
Service at Cosham is good. It is a shame it can’t be like that across the group. Also and this is funny when you think about it. Our GP who we were with for years tells us that he is now retired. Sadly the practice didn’t think to communicate this. So much for family GP care. We would not have known if we had not bumped into him.
Visited January 2024
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 18 March 2024
Thank you for your comments. Our service should be mirrored across our Practice. With regards to retiring GPs, this information is only shared at their request, it is important that we respect their decision.
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Review titled Telephone review
Rated 4 stars out of 5
by Sandra D - Posted on 23 January 2024
Received booked telephone review of bloods taken 29th December 23, requested by myself to determine if continued B12 injections were necessary. On reading the results posted on my NHS site, I was horrified and concerned to see all bar one said "Abnormal"!! A very confusing and complicated way to try and interpret them myself, so requested via the surgery, a telephone review. This went a head and a very helpful Practise nurse, explained what they meant, resulting in a new script for Statins as Collestral was high,first time I had been tested for this!! She could NOT give me any B12 information though!
Visited January 2024
Provided by Working Feedback
Review titled Cosham Park House Surgery
Replied on 18 March 2024
Thank you for feedback. We are pleased that the nurse was able to answer most of your queries. Sometimes further review is required with other results and I am hopeful you should be advised on this shortly.