Cookham Medical Centre - Ratings and reviews
Reviews
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Review titled A source of comfort
Rated 5 stars out of 5
by Anonymous - Posted on 03 June 2023
Cookham Medical Centre comprises of a team of empathetic and skilled professionals. Everyone is willing to help and are polite and caring. Yes, one does have to often wait in a telephone queue, but then, it is far better than a lot of private services that one pays big bucks for! Me and my family feel very comfortable to be looked after by the Cookham Medical Center. Thank you.
Visited May 2023
Review titled Cookham Medical Centre
Replied on 22 June 2023
Dear patient , Thank you for your lovely comments. It is so nice to hear that we have been able to provide support and comfort. I am sorry there are long waits at times on the telephones. We are trying to manage and improve our response times so we can respond to our patients faster, a work in progress. I will pass your feedback on to the team as they will appreciate your kind words very much Thank you. Kind regards Jill Stinchcombe Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Susan Scrutton - Posted on 22 March 2023
Called surgery this morning to request a callback from a doctor. Receptionist very helpful. I was advised about a physiotherapy service and booked in for an appointment. Doctor called me within two hours to arrange medication. Excellent service.
Visited March 2023
Review titled Cookham Medical Centre
Replied on 22 June 2023
Dear Mrs Scrutton, Thank you for your kind comments. I am very pleased to hear reception were able to help you access the services you needed and that the Doctor assisted you promptly. I will pass the comments on to the team. It is so encouraging to hear good feedback. Kind regards Jill Stinchcombe, Practice Manager.