Chineham Medical Practice - Ratings and reviews
Reviews
-
Review titled Always helpful and responsive
Rated 4 stars out of 5
by DAVID NEWMAN - Posted on 24 January 2023
I have to say that after 17 years at this practice i have always had a positive experience , even though post covid it is difficult to get a face to face appointment , the e consult service works well and the Doctors call when promised and give time to listen and talk through any symptoms you may have. The admin/ reception staff do a fine job in my opinion . Thank you
Visited January 2023
Chineham Medical Practice has not yet replied.
-
Review titled Good care given
Rated 4 stars out of 5
by Doreen Mae Dove - Posted on 11 January 2024
Even though it's hard to get appointments and the phone ques are long ,when you are really ill and need help this practice has always been there for me and looked after me so well , I would like to say a huge thank you to everyone at the surgery, it's not the first time you guys have looked after me when I have been unwell and admitted to hospital let's hope you won't be seeing me anytime soon x Thank you and take care of yourselves.
Visited November 2022
Chineham Medical Practice has not yet replied.
-
Review titled Great Practice
Rated 5 stars out of 5
by Elaine & Brian Tomkins - Posted on 22 July 2022
To all the doctors and staff at Chineham Medical Practice Thank you for your all excellent help, attitude and assistant with our medical problems over the past months and during Covid-19. You All Deserve Medals Keep up the good work From Elaine and Brian Tomkins
Visited July 2022
Chineham Medical Practice has not yet replied.
-
Review titled On hold for over two hours then cut off.
Rated 3 stars out of 5
by Mickey? - Posted on 09 June 2022
Visited the doctor following a telephone consultation I had waited two months for and was told I needed a blood test. The computer was down so the surgery couldn't give me the appointment I was told to phone for an appointment for the blood to be taken. I phoned the next day to be told by an automated message that I was number 14 in the queue, it took over two hours to get to be number 2 in the queue only to have the call cut off at 2 minutes past 2. I rang back to be told by an automated service that the surgery was now closed and would remain so for the rest of the day for a training exercise. This is taking the mickey.
Visited June 2022
Chineham Medical Practice has not yet replied.
-
Review titled Good service
Rated 4 stars out of 5
by Anonymous - Posted on 23 June 2022
I joined the practice just over a year ago and have always been able to see a GP when necessary and always receive a prompt response to e-consults. The staff are friendly, approachable and professional. The only difficulty I've had is being able to get through on the phone (for example, you cannot do an e-consult for a baby under 6 months so you must wait on the phone). I understand the reasons for this but as with everything there is room for improvement and that would be an area that would be good to target where possible
Visited June 2022
Chineham Medical Practice has not yet replied.