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Caister Health Centre (a branch of East Norfolk Medical Prac - Ratings and reviews

Reviews

Displaying 1 to 2 of 2

  1. Review titled Great efficient Practice

    Rated 5 stars out of 5

    by Melanie Bean - Posted on 07 September 2023

    Having seen my GP today I found him very thorough very easy to talk to.Whenever he has rang me for a telephone appointment,always reassuring about any worries I have.He is my husbands GP as well ,and he has been very thorough with any medical issues my husband has had.We have both found the receptionists are always very helpful,and always gets us an appointment when needed.The nurse who took my blood last week was very nice as well.We both feel so lucky to have such a nice GP surgery to visit when needed .Thank you all at Caister medical centre West Rd.

    Visited September 2023

    Report as unsuitable

    Review titled Caister Health Centre (a branch of East Norfolk Medical Prac

    Replied on 25 September 2023

    Thank you for taking the time to leave your feedback, I am pleased to hear you are happy with the service provided. I will ensure your kind words are passed onto the staff mentioned. Zoe Dearlove, Complaints and Investigation Officer

    Report as unsuitable

  2. Review titled picking up my perscription medicine

    Rated 3 stars out of 5

    by Robert George - Posted on 16 August 2022

    yesterday i went to pick up my repeat medication after putting the perscription in the box at the doctors a week earlier.Only one of my medicines Lansoprazole was ready as the other Allopurinol had not been ordered at the next door chemists.I have now got to make another journey to the chemists to pick up the Allopurinal because someone did not process the perscription form correctly.Please ensure that this does not happen again.

    Visited August 2022

    Report as unsuitable

    Review titled Caister Health Centre (a branch of East Norfolk Medical Prac

    Replied on 17 August 2022

    Dear Mr George Thank you for your feedback and we are sorry that you are dissatisfied with the service provided. Should you wish to, please contact our Complaints and Investigation Officer on 01493 806675 to allow us to investigate this matter further.

    Report as unsuitable