Bridge Street Surgery - Ratings and reviews
Reviews
-
Review titled Great service, friendly and understanding
Rated 5 stars out of 5
by Leonard Breeze - Posted on 21 March 2024
I needed to establish if my hearing aid was failing or if I had an ear problem, being already almost completely deaf in one ear due to mastoid, there were no appointments available but the receptionist on duty was exceptional and understanding she managed to get me an appointment in 2days rather than 2weeks as she realised I was in serious trouble, thank you.
Visited March 2024
Bridge Street Surgery has not yet replied.
-
Review titled Excellent service
Rated 5 stars out of 5
by Peter Townsend - Posted on 14 October 2023
I rang the practice early in the morning with suspected shingles. I was offered an appointment later that morning. The doctor gave me a thorough examination, explained my condition and the things I needed to look out for and necessary actions. They discussed and agreed the treatment, with the medication being provided rapidly from the dispensary. The following morning I had developed one of the danger signals I had been told of and was once again given a rapid appointment. I was seen by a different doctor, who also gave me a thorough examination and good explanation also. They contacted the ENT department at Scunthorpe General Hospital and tried to arrange an urgent appointment, advocating on my behalf. As an appointment was not available on the day they asked that I attend A&E and provided me with a letter containing a comprehensive history of the treatment to date and other relevant information. The A&E doctor read through the summary and commentated that they did not need to examine me because of the thorough and comprehensive action from the doctors at the practice and rang the ENT department to come and review me. I don't think there is any way the practice could have provided a better service. A very big thank you to all involved.
Visited October 2023
Bridge Street Surgery has not yet replied.