Bitterne Park Surgery - Ratings and reviews
Reviews
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Review titled to be or not to be
Rated 2 stars out of 5
by andy pond - Posted on 11 December 2023
tried phoning this morning for an appointment, to have answer machine now tel me i have to re-register. Thought i would hang to find deathly silence at the other end of the phone. this surgery has decade over time from doctors that don't read your e-consultant notes to now not answering the phone. NHS is on the way out and we have to pay for this totally outrageous.
Visited December 2023
Bitterne Park Surgery has not yet replied.
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Review titled No appointments available
Rated 1 star out of 5
by Anonymous - Posted on 11 August 2023
We live in Bitterne Park and wish to be seen at Bitterne Park Surgery. We can get an appointment to see a nurse, although there can be several weeks to wait. I have just made one for 3 weeks time. My husband needs to be seen by a GP, he is elderly and we have no transport. It takes an hour from here to get to Weston Lane involving two buses. We have been told there are no GP appointments available at Bitterne Park in the next week, but one has been requested. If he gets worse in the meantime, call 111. I would not recommend this practice under any circumstances.
Visited August 2023
Bitterne Park Surgery has not yet replied.
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Review titled Reassuring service
Rated 5 stars out of 5
by Tessa - Posted on 25 May 2022
The nurse I saw today to re do my dressing was superb. Yesterday's dressing was not holding and she replaced it and it feels much more secure leaving me feeling much better, as my confidence is shot away right now.
Visited May 2022
Review titled Bitterne Park Surgery
Replied on 15 June 2022
Dear Tessa, Thank you so much for your review, we really appreciate your feedback, as it helps us to make continual improvements to our services. In this case we are very glad you were able to have your dressing changed effectively. Yours sincerely, Patient Experience Team Living Well Partnership