Abridge Surgery - Ratings and reviews
Reviews
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Review titled Fantastic Friendly Staff and Practice
Rated 5 stars out of 5
by Susie - Posted on 10 December 2023
I popped into the surgery this morning and the receptionist was extremely helpful and kind. I am very grateful for the help and care from all at the doctors surgery - thank you
Visited December 2023
Review titled Abridge Surgery
Replied on 15 December 2023
Good afternoon Susie, Thank you for your kind words about our surgery. We appreciate the time you spent to provide our feedback. We will pass these kind words onto our reception team. Kind regards Monika Smith Practice Manager
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Review titled Excellent care
Rated 5 stars out of 5
by Nicole Moore - Posted on 23 August 2023
I’ve just returned from an appointment at the surgery and once again my treatment has been exemplary. Everyone at the practice; doctors, nurses and receptionists are always so kind and do their utmost to help, if they can. I feel that me and my family are very safe to be in their hands.
Visited August 2023
Review titled Abridge Surgery
Replied on 24 August 2023
We are very thankful that you have taken your time to write a feedback for us, and we will try our best to carry on the service we provide.
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Review titled Fantastic on the day service
Rated 5 stars out of 5
by Dawn Hazelwood - Posted on 12 July 2023
Had a deer bite my arm whilst rescuing him from fence. Called the surgery at 8.30 was seen by nurse, wounds cleaned and dressed left with prescription by lunch time. Fabulous service, thank you
Visited July 2023
Review titled Abridge Surgery
Replied on 24 August 2023
Sincere apologies for my late response. Thank you for your kind words about our practice we value your feedback and we we glad to be of help.
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Review titled Exceptional care
Rated 5 stars out of 5
by Eszter Walker - Posted on 19 April 2023
Our family is new to the practice and we felt so welcomed and cared for from the fist moment. The ladies at the reception are very caring and extremely helpful. Both the doctors are very kind and knowledgeable. I know whenever I have a problem or a question they are there to help me and my family. Thank you! The nurse is also very very lovely and she’s got a brilliant and funny personality. All in all it’s an amazing practice!
Visited April 2023
Review titled Abridge Surgery
Replied on 20 April 2023
Dear Mrs Walker, Thank you for taking your time to write such an amazing review for our practice. We will carry on working to the best of our abilities. Have a lovely day, Abridge Surgery
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Review titled Always great service
Rated 5 stars out of 5
by Anonymous - Posted on 20 April 2023
I have been in the village for coming up to 20 years and I have always had an exceptional service from the GP practice, both with the GPs the reception staff and the nurse. I feel fortunate to be with Abridge surgery especially when I hear others stories regarding difficulties with getting appointments, and having awful experiences. I have always got an appointment, all the staff are warm and friendly and it’s a wonderful community practice. I have nothing but praise.
Visited April 2023
Review titled Abridge Surgery
Replied on 21 April 2023
Thank you for your kind words, it really makes us feel appreciated in these trying times. Your time to write such a lovely comments is very valued. We will carry on with working to our best ability to deliver the ethos we stand by. Abridge Surgery
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Review titled Kind,caring service.
Rated 5 stars out of 5
by Anonymous - Posted on 25 March 2023
I received a warm greeting, both over the telephone and in person. I felt valued as a patient. The ladies listened to my enquiry and were able to help. Exceptional service.
Visited March 2023
Review titled Abridge Surgery
Replied on 27 March 2023
Thank you for the time you have taken to leave such a lovely review on our website. We appreciate all the comments we receive and act on them accordingly. Thank you again, in such trying times we value positive feedback with open arms. Abridge Surgery
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Review titled Great experience
Rated 5 stars out of 5
by Christopher Pace - Posted on 22 March 2023
On arrival I was greeted At reception with a friendly smile. Waited under 5 minutes to be seen by the nurse. A lovely person with a very friendly disposition. Very knowledgeable and concise advice was given and appreciated. A really nice experience.
Visited March 2023
Review titled Abridge Surgery
Replied on 23 March 2023
Dear Mr Pace, Thank you for taking the time to write about your experience at the practice. We appreciate all feedback provided to us by patients and their relatives. We hope you will continue being happy with our service. Have a nice day, Abridge Surgery
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Review titled Appointment
Rated 5 stars out of 5
by Tina M - Posted on 23 March 2023
Had a physio appointment upon arrival staff was very friendly and I was seen within 5 minutes member of staff was very knowledgeable Had a problem with the email containing my physio program contacted practice manager and was sorted very quickly can't praise them enough
Visited March 2023
Review titled Abridge Surgery
Replied on 27 March 2023
Thank you very much for leaving the feedback on our website. As a practice we pride ourselves on the best service we can provide. Abridge Surgery
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Review titled good experience
Rated 5 stars out of 5
by Michael Dipple - Posted on 05 December 2022
from start to the result it was a good experience, reception staff friendly and helpful, physiotherapy injections on my thumb was very effective and the exceptional Physio was kind gentle and very professional, I have private health care but this service was best it gets and I would have no hesitation recommending this practice.
Visited November 2022
Review titled Abridge Surgery
Replied on 06 December 2022
Dear Mr Dipple, we are very happy to receive such complimentary review, and we aim to carry on providing the service to the best of our abilities. We will pass you compliments to our inhouse physiotherapist.
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Review titled Beyond helpful
Rated 5 stars out of 5
by Angela - Posted on 25 October 2022
The help we have received as a family, is above and beyond. The information sharing and booking things that need to be followed up are actually completed extremely efficiently. Thank you for continuing to show empathy and care.
Visited October 2022
Review titled Abridge Surgery
Replied on 01 November 2022
Thank you for your kind words. We aim to deliver empathetic and caring service to all our patients. We appreciate the time you have given to leave the review.