3D Medical Centre - Ratings and reviews
Reviews
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Review titled Receptionist helpful- Good services on offer
Rated 5 stars out of 5
by Anonymous - Posted on 12 March 2024
Very good care by receptionist. I new to area she helped with registering me and gave me an appointment for next day to have a health check. Can't get better service with a smile than that!
Visited February 2024
Review titled 3D Medical Centre
Replied on 10 April 2024
Dear Patient, Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery. Kind regards Jo Hill Practice Manager 3D Medical Centre
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Review titled Helpful staff
Rated 4 stars out of 5
by Anonymous - Posted on 29 February 2024
I attended with my mother for an appointment last Monday, the GP was extremely helpful explaining everything we needed to know. Staff working at the time were more than happy to help when we needed to book follow ups and a health check. thank you
Visited February 2024
Review titled 3D Medical Centre
Replied on 08 March 2024
Dear Patient, Thank you so much for taking the time to leave this review! I will be sure to pass your review to the rest of the practice staff! Kind Regards Practice Manager
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Review titled Terrible and unprofessional consultation
Rated 1 star out of 5
by Anonymous - Posted on 08 February 2024
I waited over 20mins to be seen. When the doctor saw me he didn’t even listen to me properly, he didn’t even give me a proper diagnosis. Just because I said I didn’t want any pain killers he didn’t even give an alternative method of recovery. I had to ask and when I did ask questions he would give one word answers in an abrupt manner and just wanted to get me out of the room. There was no empathy, he did not listen fully and I came away with literally nothing. So I am now googling ways to heal myself. What a joke.
Visited February 2024
Review titled 3D Medical Centre
Replied on 16 February 2024
Dear Patient, Many thanks for your feedback. We are sorry that your recent experience has not been a positive one. If you would like to discuss this further, please can you contact the surgery on 01204 463246 and ask to speak with the Assistant Practice Manager providing your full details so we can investigate this matter for you. Kind regards Practice Manager
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Review titled Really good place
Rated 5 stars out of 5
by Sk khan - Posted on 25 October 2023
Helped with my daughter see doctor and nurse. Had my yearly appointment All good Would definitely recommend to others
Visited October 2023
Review titled 3D Medical Centre
Replied on 31 October 2023
Dear Mr Khan, Thank you for your recent positive review on NHS choices I will share with the wider team. If you would like to discuss further please contact the surgery Kind regards Vicki Redford Practice Manager
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Review titled Good Practice
Rated 5 stars out of 5
by Mrs Begum - Posted on 12 October 2022
I attended on Monday to see the Practice Nurse, she made me feel at ease straight away as I was nervous about a personal test. The receptionists were well mannered and very polite. Thank you
Visited October 2022
Review titled 3D Medical Centre
Replied on 24 November 2022
Dear Mrs Begum, Thank you for your recent positive review on NHS choices I will share with the wider team. If you would like to discuss further please contact the surgery Kind regards Vicki Redford Practice Manager
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Review titled Communication Hasn’t Been Great
Rated 2 stars out of 5
by Anonymous - Posted on 31 October 2022
I’ve been with the practice a few times and it seems to be a disconnect with reception and the nurses. My own appointment was rescheduled by front desk and the day of the appointment I received a ‘no show’ notice. When I called they said it was fine. Then my son received a request to get his MMR shot and we booked in the appointment but when my husband attended the appointment they said he wasn’t due for the shot. It’s annoying and disappointing especially when you make arrangements to be work late or change your dates around only to not have the service you expect.
Visited October 2022
Review titled 3D Medical Centre
Replied on 24 November 2022
Dear Patient Many thanks for your feedback. I would welcome the opportunity to discuss further and help resolve this matter for you. Please contact the surgery to discuss Kind regards Vicki Redford Practice Manager
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Review titled Staff really helpful
Rated 5 stars out of 5
by Mrs M Khan - Posted on 21 September 2022
Was really impressed with level of service, glad to see a member of staff return who has all local knowledge
Visited September 2022
Review titled 3D Medical Centre
Replied on 11 October 2022
Dear M Khan Thank you for your recent positive review on NHS choices I will share with the wider team. If you would like to discuss further please contact the surgery Kind regards Vicki Redford Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 19 May 2022
Blood test appointments on time. Nurse was very good and efficiently carried out the blood test and blood pressure check. Overall good service.
Visited May 2022
Review titled 3D Medical Centre
Replied on 20 May 2022
Dear Patent Thank you for your recent positive review on NHS choices I will share with the wider team. If you would like to discuss further please contact the surgery kind regards Vicki Hoinville Practice Manager 3D Medical Centre