Ward End Dental Practice - Ratings and reviews
Reviews
-
Review titled Great Dentist
Rated 5 stars out of 5
by Anonymous - Posted on 29 February 2024
Treated very nicely and given good health and dental advice. Treatment was efficient and pain free. Nice staff, welcoming and very nice experience overall.
Visited February 2024
Ward End Dental Practice has not yet replied.
-
Review titled Good Initial Experience
Rated 4 stars out of 5
by A Mulla - Posted on 22 September 2023
Registered today at practice our family of four after our dental practice of 30+ years is closing!!! Lady on reception very helpful & process seamless. Looking forward to a similar good experience when we visit for our check up :) Thank you
Visited September 2023
Review titled Ward End Dental Practice
Replied on 16 October 2023
Thank you for taking your time to write this positive feedback. I will share your feedback with the practice team. Kind Regards Anjam Shaheen PM
-
Review titled Awful practise
Rated 1 star out of 5
by Anonymous - Posted on 14 June 2023
Worst dentist I’ve witnessed. Kept waiting 50 minutes after allotted appointment time and still didn’t get seen. Had to re book appointment and again got seen 45 minutes late, when I went up to the front desk to enquire why it was so late, the member of staff was abrupt and rude and said nothing can be done you’ll have to wait 10,20,30,40 minutes late sometimes. Was also told I should go to the front desk and enquire how long my appointment would be after the 40 minutes had passed and as a disabled person with walking difficulties, this should not be the case as a receptionist should tell the patient that appointment times are running late but nothing was said, highly unprofessional practise and would not recommend to anyone.
Visited June 2023
Review titled Ward End Dental Practice
Replied on 10 July 2023
Hello I am sorry to hear about your experience . If you would like to contact me to discuss it further please don't hesitate to do so. kind regards Sarah Greenhouse Area Manager
-
Review titled Nice dentist
Rated 4 stars out of 5
by Beverley Brown - Posted on 05 April 2023
Had a check up today, arrived at 9.40 for 10.00 appointment, only waited a few minutes, saw a lovely dentist, not seen her before, very friendly, gave me a good check up, told and explained every procedure she was going to do. My only negative comment is l normally get a text message a couple of weeks before my 6 monthly check up and l call to rearrange if l can't make to date given. On this occasion l was called yesterday (4 April ) to come in today ( 5th April ) fortunately l could make the appointment at such short notice.
Visited April 2023
Review titled Ward End Dental Practice
Replied on 05 May 2023
Thank you for your positive feedback, i am sorry about the mix up with appointments and text messages. If you would like to discuss it further please contact me on 0121 327 0578. kind regards Anjam Shaheen Kind regards Anjam Shaheen
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 March 2023
I have been to many dentist surgery however, I have to say this is far the best. Amazing service and staff are very friendly and welcoming. Highly recommend Ward End Dental Practice.
Visited March 2023
Review titled Ward End Dental Practice
Replied on 28 March 2023
Thank you for your positive feedback I will share with the dental team : ) Practice Manager - Anjam Shaheen
-
Review titled Can never get an appointment
Rated 1 star out of 5
by Anonymous - Posted on 12 October 2022
When you call for routine appointment it’s a 6 month wait been a patient my whole life and if you require a emergency appointment it’s a 1 months wait and they hardly ever check route of the problem properly. Would never recommend
Visited July 2022
Review titled Ward End Dental Practice
Replied on 01 November 2022
hello, Thank you for your feedback. Please could you ring me on the practice number so I can discuss this with you because we see emergencies on the same day but I am more then happy to discuss your individual case . Thank you Practice Manager