Smile Matters - Ratings and reviews
Reviews
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Review titled Very professional in every way
Rated 5 stars out of 5
by Anonymous - Posted on 26 March 2024
I had a hygenist appointment followed by a check up with the dentist. The treatment was handled very professionally, with clear discussion about options, and explanations about what was necessary. My next appointments were booked for six months time.
Visited March 2024
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Review titled Smile Matters
Replied on 27 March 2024
Thank you for your kind words, we are so happy that you found us professional, and we look forward to seeing you in six months! Kind regards, Anna Smile Matters
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Review titled Wonderful care and attention.
Rated 5 stars out of 5
by Ted Jacobs. - Posted on 06 March 2023
I recently had multiple fillings at Smile Matters involving lengthy periods of treatment which were expertly carried out after the treatment plan had been carefully explained. The surgeon, nursing and reception staff were all very attentive to minimise pain and discomfort while the surgical treatment fulfilled all my expectations. I would strongly recommend this practice for all forms of dental care and treatment both for their expert skills and their efforts in making one comfortable and free of pain just as I've experienced over my years with them.
Visited March 2023
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Review titled Smile Matters
Replied on 07 March 2023
Ted Thank you so much for your lovely review. Our clinicians try their hardest to make sure everything is explained properly right from the beginning and to make sure your visit is as pain-free as possible. We look forward to seeing you again, Ted! Kind regards, Anna Reception
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Review titled Fantastic practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 December 2022
K has autism and learning disabilities. He attends with his support worker. He is always treated with the utmost respect and care. His difficulties are accounted for and worked with. Communication with K is clear, concise and simple. He knows at all times what is going to happen and why. He, as a result, is calm and relaxed and gets the same terrific dental care all patients at Smile Matters receive. How lucky he is to have access to such a wonderful dental practice.
Visited December 2022
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Review titled Smile Matters
Replied on 22 December 2022
We are so happy that K has good experiences here at Smile Matters. We always love seeing you and your family and may I say that we are extremely lucky to have you! Happy Christmas! Kind regards, Anna Reception
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Review titled Visit with my son.
Rated 5 stars out of 5
by Charlotte - Posted on 26 October 2022
I visited Smile Matters recently with my six year old son and was very happy with how he was looked after. A thorough check up was carried out with good communication. He even received a colourful rocket drawing! I attend the practice for my own teeth and so was very happy for him to be able to attend the same practice. Thank you Smile Matters.
Visited October 2022
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Review titled Smile Matters
Replied on 31 October 2022
Charlotte We are so happy that you and your son had a good experience. It is great that we see patients who then feel happy recommending their own friends and family to our Practice! Kind regards, Anna Reception
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Review titled Fantastic care and quality dentistry
Rated 5 stars out of 5
by Anonymous - Posted on 03 October 2022
I had left my teeth unattended even before the pandemic and moving house and losing access to NHS Dentistry meant it had been several years without a visit. The Dentist herself was fantastic with our whole family, and the hygienist could not have taken more care to make me feel safe, despite my nerves, offering needed pain relief and working quickly and thoroughly. My teeth are already like new!
Visited September 2022
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Review titled Smile Matters
Replied on 12 October 2022
Thank you so much for your amazing review. I'm so glad you were happy with our services. The pandemic has meant that a great deal of our patients have had to stay at home and we are very proud to be able to help them back to healthy teeth once more. Kind regards, Anna Reception
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Review titled Great practice
Rated 5 stars out of 5
by Jacqueline Lyons - Posted on 18 August 2022
From the begining to the end of my app ointment l was at ease tooth extacted no pain or discomfort the best dentist l have been to in many years thank you all
Visited August 2022
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Review titled Smile Matters
Replied on 19 August 2022
Dear Jacky, Thank you very much indeed for your lovely review. It is great to be known to be part of a dental practice where you feel no pain! Kind regards, Anna Reception
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Review titled Lovely dental practice for nervous NHS patient!
Rated 5 stars out of 5
by Bunnny - Posted on 03 August 2022
It so difficult to find NHS dentist appointments now! I got lucky. have been v Nervous NHS patient for 3 years at smile matters . Seen 2 different dentists. 1st had several fillings , crown etc v kind patient dentist & nurse held my hand. Latest check up, my big front tooth that had been chipped years ago & filled to make straight had lost the filler so I had horrid crooked chipped tooth, which made my smile look awful! . Ask my new dentist to check it at check up she fixed it Immediately & was v kind. Now I can smile without being self conscious! clean surgery efficient and kind staff. Highly recommended.
Visited July 2022
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Review titled Smile Matters
Replied on 04 August 2022
Bunnny We are so happy that you found us, and that we have found your smile! After all, Smile Matters! Kind regards, Anna Reception
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Review titled First-rate
Rated 5 stars out of 5
by Mike Brown - Posted on 07 June 2022
Have just had a wisdom tooth root extracted, and it was done very swiftly and painlessly at the Muswell Hill branch of Smile Matters. An excellent job by the dentist and her assistant. Thank you!
Visited June 2022
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Review titled Smile Matters
Replied on 08 June 2022
Dear Mike, Thank you for your kind review. The dentists and nurses here always do their best to relieve any pain as quickly as possible, in the best way possible. We are so glad you had a positive experience, and look forward to seeing you again soon. Kind regards, Anna Reception