Smile 4U Limited - Ratings and reviews
Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by MARK - Posted on 26 March 2024
The small team at this practice is amazing! not only were they friendly and helpful to me; but worked to ensure that my satisfaction, and any related management of ongoing attention was arranged and implemented hand in hand with my dentist. My root canal treatment was handled well in a friendly, caring and professional manner. I hope you do not get any dental problem; but if you do get one, I would recommend that you give them a call.
Visited March 2024
Smile 4U Limited has not yet replied.
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Review titled Terrible customer experience
Rated 1 star out of 5
by Anonymous - Posted on 05 May 2023
If i could give 0 stars I would. I will not be going back here again. I booked a hygienist appointment and they phoned me yesterday (Thursday at 5pm) to reschedule my appointment to half hour earlier which I agreed to - they asked for a deposit which I agreed to pay today (Friday) as it made no sense to make 2 payments within 24 hours (they agreed) I then turn up for my appointment after rescheduling and they said it had been cancelled because the deposit hadnt been paid - and they lied! saying they left me a voicemail (which they didnt) and said they have a "strict policy of deposits for hygenist appointments) i explained that Id agreed to pay in on transaction given my appointment (they said the person shouldnt have agreed that) so my appointment was cancelled without informing me and they then lied about leaving me a voicemail after 5pm Terrible customer service - awful experience. There has been previous comments about the receptionists customer service skills and the dental practice going downhill - sadly still the same.
Visited May 2023
Smile 4U Limited has not yet replied.