Pearl Dental - Ratings and reviews
Reviews
-
Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 29 December 2023
Helpful suggestions for improvement and checking one issue for me. Went the extra mile and very friendly thanks
Visited December 2023
Provided by Working Feedback
Pearl Dental has not yet replied.
-
Review titled My experience
Rated 5 stars out of 5
by Victoria N - Posted on 29 December 2023
The quickness of fitting me in for an emergency appointment was really appreciated. The care I received was brilliant. All the staff where really nice and the dentist was the best dentist I have seen in years. ?
Visited December 2023
Provided by Working Feedback
Pearl Dental has not yet replied.
-
Review titled My experience
Rated 5 stars out of 5
by Steven C - Posted on 06 December 2023
Friendly and professional staff helping to make it as pleasurable experience as possible. Excellent all round, keep up the great work.
Visited December 2023
Provided by Working Feedback
Pearl Dental has not yet replied.
-
Review titled My experience
Rated 5 stars out of 5
by Holly H - Posted on 10 November 2023
I am terrified off the dentist and I had my first ever filling done and the hygienist knows who I am and knows I have a fear and he was very understanding and the nurse that was with him was lovely and held my hand and reassured me and explained what was going to happen and went at my paste and didn’t do anything with out telling me what they were going to do
Visited November 2023
Provided by Working Feedback
Pearl Dental has not yet replied.
-
Review titled My experience
Rated 5 stars out of 5
by Maritess Q - Posted on 11 October 2023
Very nice and kind dentist and other staff. I was weary and he reassured me. He explained the plans of treatment.
Visited October 2023
Provided by Working Feedback
Pearl Dental has not yet replied.
-
Review titled My experience
Rated 5 stars out of 5
by Susan S - Posted on 04 October 2023
I was very frightened going to the dentist after having a stroke. The team was very friendly and made me feel at ease.
Visited October 2023
Provided by Working Feedback
Pearl Dental has not yet replied.
-
Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 06 October 2023
The dentist was lovely - very thorough and friendly. The receptionist did not give the best first impression and was not so friendly.
Visited October 2023
Provided by Working Feedback
Pearl Dental has not yet replied.
-
Review titled My experience
Rated 5 stars out of 5
by Gordon W - Posted on 04 October 2023
This was the first appointment with my new dentist & me being a nervous patient i was really impressed with the whole experience. Thank you for explaining all the different treatments with me & making me feel at ease
Visited October 2023
Provided by Working Feedback
Pearl Dental has not yet replied.
-
Review titled My experience
Rated 5 stars out of 5
by Michaela L - Posted on 30 October 2023
Information on how other possible health issues could impact dental care with recommendations on possible next steps
Visited October 2023
Provided by Working Feedback
Pearl Dental has not yet replied.
-
Review titled My experience
Rated 1 star out of 5
by Henry W - Posted on 22 September 2023
I came in for a routine check up today and left feeling quite upset and annoyed. I’ve always had really good service from remarkable smiles before, however this time it seemed like something was different and I was just being given a hard sell on procedures I didn’t know I was going to require. After I’d had my routine check, the dentist informed me I will need a cap on a tooth, he said this is normal following a root canal procedure, which I had never been told at my previous appointments, only that a root canal would be to help prevent losing the tooth. The dentist then went on to explain how a crown works and on to discuss costs for NHS metal crowns vs a white crown. All of this was fine, but I wasn’t told any alternative treatments. The dentist then asked me to take a seat back in reception and wait for his colleague, which I did. I was taken to a very tiny room in the reception. I expressed my concern with having a crown as my parents have had issues with theirs in the past which makes me nervous. I was shown different crowns and had explained to me that ‘a £600 crown is better than a £2000 implant’ as if this was some consolation to the enormous cost. I was then given a hard sell with offers of finance agreements and basically made to feel as if I was buying into some fancy product rather than this being beneficial to my dental health. I don’t have any issues with this tooth, it doesn’t cause any problems, so I don’t understand the reasons for needing a crown. It was really unsettling and I left feeling like I was being made to have something I’m not sure I want and without any alternative option. I was told I would get a phone call next week to decide what I want to do as if I have to decide quickly. I feel like there was an expectation for me to have a £300-600 procedure against my decision. I don’t come to the dentist to be sold things, I come for my dental health.
Visited September 2023
Provided by Working Feedback
Pearl Dental has not yet replied.