mydentist, Yeading Lane, Hayes - Ratings and reviews
Reviews
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Review titled Helpful staff
Rated 5 stars out of 5
by Sharif adaf - Posted on 15 March 2023
They help from staff was very good and I would definitely recommend it to a friend. They give detailed and quick answers to any questions that I had. The dentist were informative and did a great job.
Visited March 2023
Review titled mydentist, Yeading Lane, Hayes
Replied on 20 April 2023
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great dentist
Rated 5 stars out of 5
by Brian - Posted on 26 December 2022
I and my wife and grandson have been useing this dentist for over 20 years we have had such good treatment I can not say a bad word against them all staff have always been brilliant and gone out of there way to help us as we drive over two hours to get to them we have arrived late but they have always seen us we recommend them to any one.
Visited December 2022
Review titled mydentist, Yeading Lane, Hayes
Replied on 28 December 2022
Dear Brian, Thank you for taking the time to leave such a positive comment about our practice. As a company we strive to deliver excellent dental care and I'm pleased to hear that we have succeeded. Our practice is a busy practice who I know strive to accommodate their patients whenever they can. Kind Regards Georgina Smith - {my}dentist Patient Services
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Review titled Great dentist. She was very friendly and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 28 November 2022
I went to the dentist today for a check up. The doctor. She was very friendly and nice to me. I was very excited. Some different experience today. I will recommend everyone to visit this practice. Kind regards. p. s
Visited November 2022
Review titled mydentist, Yeading Lane, Hayes
Replied on 30 November 2022
Dear P, Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Georgina Smith - {my}dentist Patient Services Team
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Review titled Unprofessional
Rated 1 star out of 5
by Natasha - Posted on 02 September 2022
Saw a dentist for an infection one week then a week later on Thursday infection getting worse again, called surgery to be told no appointment Dentist will call back. No call from dentist, pain and infection getting worse. Called before 9 on Friday to be told they have no appointments and dentist didn’t bother calling back! This is an awful, unprofessional service how can a dentist just not bother to help you when they know you have an infection! I am now in lots of pain and face swelling
Visited August 2022
Review titled mydentist, Yeading Lane, Hayes
Replied on 13 October 2022
Dear Patient, Thank you for your feedback, it is very much appreciated as we always endeavour to improve the services we provide for our patients. We are sorry to hear that you are unhappy with the service that you received at our practice and would like to apologise for any inconvenience this may have caused you. On review of your comments, I would ask that you contact the Practice Manager on to further discuss your concerns. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Expert dentist
Rated 5 stars out of 5
by John Mason - Posted on 08 June 2022
It was my first experience of this dentist. The lady who filled my tooth explained what she was doing throughout the process, and talked about likely options for the for the future. The filing itself was expertly done. The receptionists were friendly and helpful.
Visited June 2022
Review titled mydentist, Yeading Lane, Hayes
Replied on 10 June 2022
Dear Patient, Thank you for your feedback. I am pleased to read that you are happy with the treatment you received at our practice and hope that your satisfaction continues. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader