mydentist, Woodhorn Road, Ashington - Ratings and reviews
Reviews
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Review titled 9 months to get fillings
Rated 2 stars out of 5
by Anonymous - Posted on 21 November 2023
Had a check up in February 23 and told I needed 3 filling. Ok went down stairs and told next appointment is November. 9 months later. My jobs mobile. I couldn't make this appointment. First time ever I've had to cancel it. It was late and I did offer to pay for the cancellation. They then gave me another appointment for April 24. I'd like to know if this is acceptable time scale of do they not want older people on the books who don't want cosmetics. Why do I need to wait 9 months to get my teeth done. Unacceptable in my opinion.
Visited February 2023
Review titled mydentist, Woodhorn Road, Ashington
Replied on 13 December 2023
Dear Patient, Thank you for your feedback. We are sorry to hear that you are unhappy with the treatment that you received at our practice and would like to apologise for any distress or inconvenience this may have caused you. As we are not able to identify you from this review, please can we ask that you raise this directly with the Practice Manager as we would appreciate discussing this further with you. Kind Regards Julie Wood - mydentist Patient Services Team Leader
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Review titled Great practice
Rated 5 stars out of 5
by hazel gilbertson - Posted on 11 December 2022
Treated with the utmost respect of staff and dentist . treatment painless didn't have to wait long to be seen.
Visited December 2022
Review titled mydentist, Woodhorn Road, Ashington
Replied on 13 December 2022
Dear Hazel Thank you for your lovely feedback regarding our practice and for taking the time to leave it. I am very happy to hear that your treatment went well, and we look forward to welcoming you back to the practice in the future, Kind Regards Georgina Smith - {my}dentist Patient Services
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 October 2022
Everything done on time and all staff very good both my appointments were conducted very professionally
Visited October 2022
Review titled mydentist, Woodhorn Road, Ashington
Replied on 12 October 2022
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 October 2022
Everything done on time and all staff very good both my appointments were conducted very professionally
Visited October 2022
Review titled mydentist, Woodhorn Road, Ashington
Replied on 12 October 2022
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Very good practice
Rated 5 stars out of 5
by Robert little - Posted on 20 May 2022
Very pleased with my treatment. Staff very good. Professionally and friendly will have no problem returning when I need to.
Visited May 2022
Review titled mydentist, Woodhorn Road, Ashington
Replied on 23 May 2022
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great practice and dentists
Rated 5 stars out of 5
by Laura Dickinson - Posted on 26 May 2022
Been attending the dentist 3 monthly since my son was a baby. The care, conversation and reassurance the dentist gives him each time is lovely. My son is always very content, happy and feels safe when there. Great dentist, great staff, would recommend.
Visited May 2022
Review titled mydentist, Woodhorn Road, Ashington
Replied on 30 May 2022
Dear Laura, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your kind comments for our practice team. We hope your satisfaction continues and look forward to welcoming you and your son back for your future appointments. Kind Regards {my}dentist