mydentist, Symons Way, Bridgwater - Ratings and reviews
Reviews
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Review titled Fantastic service
Rated 5 stars out of 5
by Susan keene - Posted on 09 March 2024
Wo2. Excellent service can't fault nothing. explained every thing to me nothing to much trouble ,So well done every body
Visited March 2024
Review titled mydentist, Symons Way, Bridgwater
Replied on 12 March 2024
Dear Susan, Thank you for your feedback. I am pleased to read that you are happy with the treatment you received at our practice and hope that your satisfaction continues. Kind Regards Julie Wood - mydentist Patient Services Team Leader
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Review titled Appointment at short notice
Rated 5 stars out of 5
by Derek - Posted on 23 February 2023
Rang in the afternoon and got an appointment the following morning. The receptionist was very understanding and helpful as I was in a lot of pain. As always, my dentist was fantastic..
Visited February 2023
Review titled mydentist, Symons Way, Bridgwater
Replied on 27 February 2023
Dear Patient, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Appalling receptionist and service
Rated 1 star out of 5
by Paul Younger - Posted on 27 July 2022
Bridgwater, Somerset practice. Don't touch this practice with a barge pole. Rude, condescending, arrogant receptionist not willing to help and seemed to enjoy mocking me on the phone. They will also remove you from their patients' list after a period of time and not inform you. Once you are removed they will not see you. Apparently, "it is not our policy to inform patients when they are removed". No NHS support either, "we are a private company". I had used them both as a private and NHS patient only to find I was struck off. Avoid at all costs.
Visited July 2022
Review titled mydentist, Symons Way, Bridgwater
Replied on 11 August 2022
Dear Patient, We are sorry to hear that you are unhappy with our practice. Due to our current NHS appointment available we are unfortunately not able to offer appointments to everyone who contacts the practice, and this can include patients who have previously attended. We are only able to offer appointments subject to capacity. I am sorry that we have been unable to assist you at this time. Kind regards Julie Wood - {my}dentist Patient Services Team Leader