mydentist, Sinfin, Derby - Ratings and reviews
Reviews
-
Review titled Went in for a filling
Rated 1 star out of 5
by Anonymous - Posted on 01 June 2023
I had appointment and i went on filling my temporary filling i was made to pay then told by receptionist i was no longer a patient there. There is no valid reason behind this as i was told i have to wait now to see if i would be taken on which i dont get as this has been my dentist for a long time then told i will have to go private when im already nhs patient with them they took my money and kicked me out with no vaild reason stay away from this dentist
Visited June 2023
Review titled mydentist, Sinfin, Derby
Replied on 10 July 2023
Dear Patient Thank you for your feedback and I am sorry for any inconvenience caused. Unfortunately, as this practice is already at maximum capacity for NHS patients, they are currently unable to offer you an NHS place. In some practices where we have no NHS appointment capacity, we do have alternative private options for patients to access dentistry, outside of the practices NHS contractual obligations. We will always offer patients this option as an alternative, so our patients can make an informed choice on their dental care. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
-
Review titled Good service
Rated 5 stars out of 5
by Kuldip sahota - Posted on 13 February 2023
Very friendly staff who understands what your needs are.had to ring to change the appointment and staff dealt with to rearrange to my suitable time
Visited February 2023
Review titled mydentist, Sinfin, Derby
Replied on 16 May 2023
Dear Kuldip Sahota, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader