mydentist, Roe Lane, Southport - Ratings and reviews
Reviews
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Review titled Great dentist
Rated 5 stars out of 5
by clive fearn - Posted on 12 January 2023
I have found Mydentist Southport. Tobe a very friendly, helpful, and professional practice. They go that extra mile to meet your dental needs and they ensure you are treated as soon as possible. And they will put you at ease if like me you are nervous. If you have an emergency that they cannot meet an appointment for, they will try to find one of their other depts that may have space in their appointments that you can travel to. Great service All the team are helpful, friendly, and very professional. I would highly recommend them.
Visited December 2022
Review titled mydentist, Roe Lane, Southport
Replied on 31 January 2023
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Friendly professional service
Rated 5 stars out of 5
by Anonymous - Posted on 06 August 2022
From booking in to having treatment I was treated with respect and the staff were very friendly whilst keeping a professional manner.
Visited July 2022
Review titled mydentist, Roe Lane, Southport
Replied on 11 August 2022
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Emily-Patient Support Team
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Review titled Last appointment
Rated 2 stars out of 5
by Tabby - Posted on 15 July 2022
It was my last nhs appointment with dentist who had gone private. Unfortunately he didn't even check my teeth due to system issues chatted & still charged me, why? Good news I have now found a new dentist and she excellent & on nhs , I should have kept practice years ago.
Visited May 2022
Review titled mydentist, Roe Lane, Southport
Replied on 13 July 2023
Dear Patient, Thank you for your feedback. We are sorry to hear that you are unhappy with the treatment that you received at our practice and would like to apologise for any distress or inconvenience this may have caused you. As we are not able to identify you from this review, please can we ask that you raise this directly with the Practice Manager as we would appreciate discussing this further with you. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader