mydentist, Redditch Road, Kings Norton - Ratings and reviews
Reviews
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Review titled Great Dentist
Rated 5 stars out of 5
by Nigel - Posted on 15 May 2023
I went straight into my appointment with no waiting, I had a thorough check up followed by a very efficient clean and polish. My dentist was very professional, friendly and has a great "chair side manner
Visited May 2023
Review titled mydentist, Redditch Road, Kings Norton
Replied on 16 May 2023
Dear Nigel, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Efficient service
Rated 5 stars out of 5
by Alan Pike - Posted on 16 June 2023
Arrived slightly early booked in through the receptionist very professional. Made my Way to the waiting room seen promptly by the dentist and treatment efficiently carried out
Visited May 2023
Review titled mydentist, Redditch Road, Kings Norton
Replied on 26 June 2023
Dear Alan Pike, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Lovely people
Rated 4 stars out of 5
by Anonymous - Posted on 10 April 2023
Lovely receptionist, lovely dentist. Would definitely recommend. My only 'criticism' would be - please give the lovely but overworked receptionist some help! She was so pleasant and calm but so so busy - I waited longer to be seen at reception before and after my appointment than I did in the waiting room and being seen by the dentist. She is a real credit to you.
Visited April 2023
Review titled mydentist, Redditch Road, Kings Norton
Replied on 21 April 2023
Dear Patient Thank you for your lovely feedback regarding our practice and for taking the time to leave it. I am very happy to hear that your treatment went well, and we look forward to welcoming you back to the practice in the future, we will pass on your information to our Practice Manager. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Very attentive and friendly service
Rated 5 stars out of 5
by Anonymous - Posted on 10 March 2023
The staff is very friendly and always do their best to recommend the best available treatment ootion
Visited March 2023
Review titled mydentist, Redditch Road, Kings Norton
Replied on 15 March 2023
Dear Patient, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Excellent Dentist
Rated 5 stars out of 5
by Sandra Billingham - Posted on 04 August 2022
Have been with this dental practice for many years and have always found them to be friendly,professional, helpful and importantly very reassuring if nervous. Would highly recommend them. Thank you
Visited August 2022
Review titled mydentist, Redditch Road, Kings Norton
Replied on 11 August 2022
Dear Patient Thank you for your feedback and I am pleased to hear that you have always been happy with the treatment you received. We hope your satisfaction continues and look forward to welcoming you back for your future appointments. Kind Regards Emily-Patient Support Team
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Review titled awful unprofessional practice
Rated 1 star out of 5
by lesley palmer - Posted on 14 June 2022
I'm a nervous patient and felt no confidence with this practice they cancel my appointment or changed time 5 times once on the morning of my appointment and then didn't even tell me that today's appointment was cancelled. very unprofessional felt awful for receptionist they get the brunt of it, if they treat private patients like this I'd hate to think how they treat the NHS. awful experience
Visited May 2022
Review titled mydentist, Redditch Road, Kings Norton
Replied on 15 June 2022
Dear Patient, Thank you for your feedback. I am sorry to hear that you are unhappy with the service provided to you by our practice and that your appointment was cancelled at late notice. We apologise for the inconvenience caused. Although we try to honour our appointments, current circumstances are meaning that there are occasions where we may regrettably have to cancel some appointments. If you would like to discuss your specific situation further, please contact the Practice Manager on 0121 458 5415 who will be happy to talk to you. Kind Regards {my}dentist Patient Support Team