Reviews

Displaying 1 to 1 of 1

1. Review titled Unprofessional and distracted

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 11 August 2023

   My last 2 appointments, the dentist has been very obviously disinterested & distracted, audibly sighing when reminded I was booked for a cleaning in addition to check up. More interested in upselling private dental treatment than looking at my teeth. They have removed NHS patients off their books without notification, lying about the date of my last appointment being over 2years, I am now struggling to find another dentist and am in a lot of pain with my wisdom teeth.

   Visited July 2022

   Report as unsuitable

   Review titled mydentist, Lansdowne Road, Bournemouth

   Replied on 30 August 2023

   Dear Patient, Thank you for your feedback. We are sorry to hear that you are unhappy with the treatment that you received at our practice and would like to apologise for any distress or inconvenience this may have caused you. As we are not able to identify you from this review, please can we ask that you raise this directly with the Practice Manager as we would appreciate discussing this further with you. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader

   Report as unsuitable

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