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mydentist, Howard Street, Bedford - Ratings and reviews

Reviews

Displaying 1 to 3 of 3

  1. Review titled Cancellation after cancellation

    Rated 1 star out of 5

    by Anonymous - Posted on 01 August 2023

    Have had multiple appointments - all cancelled. Now informed they can only offer NHS appointments on Tuesdays - booked one and waited months, only for it to be cancelled on the day 1.5 hours before. Would not recommend to his practice.

    Visited May 2023

    Report as unsuitable

    Review titled mydentist, Howard Street, Bedford

    Replied on 18 September 2023

    Dear Patient, Thank you for your feedback, it is very much appreciated as we always endeavour to improve the services we provide for our patients. We are sorry to hear that you are unhappy with the service that you received at our practice and would like to apologise for any inconvenience this may have caused you. On review of your comments, I would ask that you contact the Practice Manager on to further discuss your concerns. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader

    Report as unsuitable

  2. Review titled Good practice

    Rated 5 stars out of 5

    by Gwynneth - Posted on 15 April 2023

    Took the grandchild 2of them for the first time the other 2 have been before made them fill very comfortable there all there keep saying is we went to the dentist

    Visited April 2023

    Report as unsuitable

    Review titled mydentist, Howard Street, Bedford

    Replied on 20 April 2023

    Dear Gwynneth, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader

    Report as unsuitable

  3. Review titled Good Practice

    Rated 5 stars out of 5

    by Rita - Posted on 11 April 2023

    I have been going to this dentist for last three years and throughout these years they have been nothing but patient, understanding and always maintained non judgemental attitude. To maintain an efficient oral hygiene it takes time, practice and patience and this understand that.

    Visited April 2023

    Report as unsuitable

    Review titled mydentist, Howard Street, Bedford

    Replied on 20 April 2023

    Dear Rita, Thank you for your feedback and I am pleased to hear that you have always been happy with the treatment you received. We hope your satisfaction continues and look forward to welcoming you back for your future appointments. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader

    Report as unsuitable