mydentist, High Street, Carcroft - Ratings and reviews
Reviews
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Review titled Really supportive kind staff
Rated 5 stars out of 5
by Jo-anne - Posted on 15 March 2024
I visited the practice with my daughter who was having a couple of fillings, she was really scared, the dentist and assistant were very kind and supportive, they calmed my daughter down and the procedure was completed very effectively. A great practice to vist, would highly recommend.
Visited March 2024
Review titled mydentist, High Street, Carcroft
Replied on 19 March 2024
Dear Jo-anne Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Lisa Inns - Patient Services
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Review titled Fabulous dentists
Rated 5 stars out of 5
by Anonymous - Posted on 07 December 2023
Been coming here years, the service is always excellent. The clinical staff and the reception staff are always friendly and helpful. Not a bad word to say about this dentist, would always recommend.
Visited December 2023
Review titled mydentist, High Street, Carcroft
Replied on 08 December 2023
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - mydentist Patient Services Team Leader
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Review titled Poor communication
Rated 1 star out of 5
by Julie Hirst - Posted on 26 October 2023
I cancelled my appointments but apparently its called late cancellation if within 24hrs. I've been deregistered with a text that I never received. This should not be the only communication try sending letters. Told by receptionist she would let me know. Also rang today 26/10/23 to check when my daughters appointment is, to be told its been cancelled due to her dentist leaving with yet again no communication. This is so poor
Visited August 2023
Review titled mydentist, High Street, Carcroft
Replied on 02 November 2023
Dear Julie, Thank you for your feedback. We are sorry to hear that you are unhappy with the treatment that you received at our practice and would like to apologise for any distress or inconvenience this may have caused you. Please can we ask that you raise this directly with the Practice Manager as we would appreciate discussing this further with you. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled A great practice
Rated 5 stars out of 5
by Cameron - Posted on 27 June 2023
The Carcroft practice is always professional, always friendly and always take the time to talk through treatment choices
Visited June 2023
Review titled mydentist, High Street, Carcroft
Replied on 05 July 2023
Dear Cameron, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Very efficient
Rated 5 stars out of 5
by Anonymous - Posted on 19 April 2023
Had my first treatment at this practice having changed from my previous practice after 35 years. Wish I’d moved sooner. The treatment I received was sympathetically carried out & I felt the quality of work was much better than I’d previously experienced elsewhere.
Visited April 2023
Review titled mydentist, High Street, Carcroft
Replied on 10 May 2023
Dear Patient, Thank you for taking the time to leave such a positive comment about our practice. As a company we strive to deliver excellent dental care and I'm pleased to hear that we have succeeded. Our practice is a busy practice who I know strive to accommodate their patients whenever they can. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 March 2023
Relaxed, calm, polite & everything is explained clearly. Helpful and easy to make appointments. Easy to change appointments and the dentist explained all the options needed my teeth.
Visited March 2023
Review titled mydentist, High Street, Carcroft
Replied on 15 March 2023
Dear Patient, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great family practice
Rated 5 stars out of 5
by Robert Yexley - Posted on 22 October 2022
Good services throughout..every is friendly and personal, we have been visiting for many years and found the staff professional, caring and considerate. Never uncomfortable.
Visited October 2022
Review titled mydentist, High Street, Carcroft
Replied on 25 October 2022
Dear Robert, Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Georgina Smith- {my}dentist Patient Services
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Review titled Excellent Practice
Rated 5 stars out of 5
by Stephen - Posted on 02 November 2022
Reliable,Appointment on time, Treated with respect and dignity .treatment thorough and explained throughout my consult
Visited October 2022
Review titled mydentist, High Street, Carcroft
Replied on 08 November 2022
Dear Stephen, Thank you for your feedback. I am pleased to read that you are happy with the treatment you received at our practice and hope that your satisfaction continues. Kind Regards Georgina Smith - {my}dentist Patient Services
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Review titled At ease..
Rated 5 stars out of 5
by Rosemarie Cox - Posted on 13 August 2022
I have been going to the Carcroft dental practice for years and always feel at ease there knowing I am in safe hands.i would highly recommend the practice.
Visited August 2022
Review titled mydentist, High Street, Carcroft
Replied on 16 September 2022
Good Morning Rosemarie Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards {my}dentist
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Review titled Best Dental Experience Ever!...
Rated 5 stars out of 5
by Susan Jardine - Posted on 25 May 2022
Hello, I cannot speak highly enough for my Dental treatment that I received recently. I did pose a problem & I wasn't straight forward but everyone went above & beyond to get my teeth sorted. In record breaking time as I had 2 Weddings to attend & the thoughts of no teeth filled me with dread... Talk about doing miracles wasn't in it... all with such skills & expertise. Plus the most friendliest staff for good measure. They performed Magic & I came out a " Very, Very Happy Person!"... I cannot praise you highly enough. Where would I be without your Highly Skilled Work of the Top Degree!!... I Salute you & if I could I'd award you the Victoria Cross award & Knight you. Thank you so very much. Teeth are so important & do have such an Excellent Dentist who you trust & feel confident about is rare. So hang on because they are worth they're weight in Gold....
Visited May 2022
Review titled mydentist, High Street, Carcroft
Replied on 30 May 2022
Dear Susan, Thank you for taking the time to leave such a positive comment about our practice. As a company we strive to deliver excellent dental care and I'm pleased to hear that we have succeeded. I am very happy to hear that your treatment went well, We hope your satisfaction continues and we look forward to welcoming you back to the practice in the future, Kind Regards {my}dentist