mydentist, Bath Road, Peasedown St John - Ratings and reviews
Reviews
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Review titled Waiting room
Rated 1 star out of 5
by Robert Phillips - Posted on 11 September 2023
Very poor and illiterate letter from practice manager.The waiting room basically 2 chairs in a corridor,if they're occupied you're invited to sit on the window sill or stand outside.Not fit for purpose.
Visited July 2023
Review titled mydentist, Bath Road, Peasedown St John
Replied on 02 November 2023
Dear Robert, We are sorry to receive your 1-star review and would like to thank you for your feedback in relation to the practice. We are always looking into improvements to our practices but it is not always something we can complete quickly. In relation to the comments mentioning the Practice Manager if you would like to discuss this further I would ask that you contact our Patient Support Team on 01204 799 799 Option 1 who will be happy to assist at this time. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Excellent value for money.
Rated 5 stars out of 5
by Juanita Lowther - Posted on 10 March 2023
I have been to many dentists in many countries. This practise is the first one to put patients first, bank balance second with no compromise on the quality of service. Highly recommended.
Visited March 2023
Review titled mydentist, Bath Road, Peasedown St John
Replied on 16 May 2023
Dear Juanita Lowther, Thank you for taking the time to leave such a positive comment about our practice. As a company we strive to deliver excellent dental care and I'm pleased to hear that we have succeeded. Our practice is a busy practice who I know strive to accommodate their patients whenever they can. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Check up
Rated 1 star out of 5
by Anonymous - Posted on 20 May 2023
I had a check up in January and had to wait 9 months for the next one which should be in 6 months.The practice then went private from August.Emergency temporary filling than had to wait for a further appointment for another month when the proper one will be fitted.Something that would have taken 20 minutes .
Visited January 2023
Review titled mydentist, Bath Road, Peasedown St John
Replied on 12 June 2023
Dear Patient, We are sorry to hear that you are unhappy with the time it takes to get an appointment at our practice. I would like to apologise for any inconvenience this may have caused you. Unfortunately, appointments are in extremely high demand at the moment and our dentist’s diaries are fully booked. Please be assured we are working hard to increase our appointment availability and see our patients as soon as possible. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Friendly and efficient practice
Rated 5 stars out of 5
by Howard Hartley - Posted on 09 October 2022
My Dentist provides a friendly and professional service. I can highly recommend them. I had a check up and hygienist appointment. Both appointments were on time.
Visited October 2022
Review titled mydentist, Bath Road, Peasedown St John
Replied on 13 October 2022
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled First class
Rated 5 stars out of 5
by Sarah - Posted on 17 October 2022
From the helpful friendly receptionist to the dentist and dental nurse, the service was great. I had an emergency appointment that was offered the same day. No fuss, no drama, just professional and friendly.
Visited October 2022
Review titled mydentist, Bath Road, Peasedown St John
Replied on 17 October 2022
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Fabulous practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 August 2022
We were given an emergency appointment promptly and they couldn’t be more understanding and accommodating to our needs. Highly recommend.
Visited August 2022
Review titled mydentist, Bath Road, Peasedown St John
Replied on 14 September 2022
Dear Patient, Thank you for your feedback. I am pleased to read that you are happy with the treatment you received at our practice and hope that your satisfaction continues. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great Practice
Rated 5 stars out of 5
by GMW - Posted on 25 August 2022
Seen on time. Friendly caring staff and relaxed atmosphere. Kept informed and involved in my treatment. Thanks
Visited August 2022
Review titled mydentist, Bath Road, Peasedown St John
Replied on 14 September 2022
Dear Patient, Thank you for your feedback. I am pleased to read that you are happy with the treatment you received at our practice and hope that your satisfaction continues. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Amazing team
Rated 5 stars out of 5
by Anonymous - Posted on 30 June 2022
Took my son to the dentist and he has learning disabilities and the dentist kept reassuring my son and praising him which lead to a really good visit for my son Im over the moon with the care and support they shown him
Visited June 2022
Review titled mydentist, Bath Road, Peasedown St John
Replied on 19 July 2022
Dear Patient, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you and your son back to the practice in the future. Kind regards {my}dentist