mydentist, Bath Lane, Mansfield - Ratings and reviews
Reviews
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Review titled Avoid at all costs
Rated 1 star out of 5
by Anonymous - Posted on 02 May 2023
Was told by the told on reception to tick a box free dental treatment only to find I’m not entitled to free dental treatment and I’ve been fined £100. The dentist didn’t listen to what I was saying about my pain, didn’t look in my gum line and gave antibiotics. The antibiotics did nothing and I managed to pick out what was causing the problem myself. I currently spit blood but point blank refuse to go back!!! Shocking
Visited April 2023
Review titled mydentist, Bath Lane, Mansfield
Replied on 10 May 2023
Dear Patient, Thank you for your feedback, it is very much appreciated as we always endeavour to improve the services we provide for our patients. We are sorry to hear that you are unhappy with the service that you received at our practice and would like to apologise for any inconvenience this may have caused you. On review of your comments, I would ask that you contact the Practice Manager on to further discuss your concerns. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Kind
Rated 5 stars out of 5
by Rachel - Posted on 17 March 2023
I have had problems with a tooth abcess and had to visit on a few occasions.the dentists always managed to fit me in even when I was stuck in traffic on the way home from Nottingham and treat me and were very kind which put me at ease .receptionists also, a big thanks all round .
Visited March 2023
Review titled mydentist, Bath Lane, Mansfield
Replied on 20 April 2023
Dear Patient, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader