Kingston Crescent, Portsmouth - Ratings and reviews
Reviews
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Review titled No dentist!!!
Rated 1 star out of 5
by Anonymous - Posted on 19 January 2024
Phoned to make an appointment got told system change also to make an emergency appointment and got told no dentist on site I tried everyday this week and got told the same that’s why I can not book an appointment due to no dentist this is ridiculous
Visited January 2024
Review titled Kingston Crescent, Portsmouth
Replied on 07 February 2024
Dear Patient, Thank you for your feedback, it is very much appreciated as we always endeavour to improve the services we provide for our patients. We are sorry to hear that you are unhappy with the service that you received at our practice and would like to apologise for any inconvenience this may have caused you. On review of your comments, I would ask that you contact the Practice Manager on to further discuss your concerns. Kind Regards Julie Wood - mydentist Patient Services Team Leader
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Review titled Where did the Dentist Go...
Rated 2 stars out of 5
by Anonymous - Posted on 31 January 2024
I was desperate for a dentist so pretty pleased to get a appointment with Kingston Dentist even if Private was my only option. I had a check up with the next two appointments booked in. My dentures were broken so my need was pretty urgent too. My treatment also I paid for as i thought was going to be a fair price as told they had a offer on dentures. My first appointment was cancelled and second and told to phone up in 4 weeks. I am no wiser as to just how long I still need to wait and feeling really dissatisfied with not knowing where I stand. I cannot get anywhere . The phone don't appear to work..
Visited November 2023
Review titled Kingston Crescent, Portsmouth
Replied on 07 February 2024
Dear Patient We are sorry to hear about the difficulties you have faced contacting practice. We have seen an increased demand from patients wishing to contact us for appointments, which has put many practices under pressure. We appreciate and apologise for the frustration not being able to speak to our staff can cause. If you are still experience problems, please do not hesitate to contact our {my}dentist Patient Support Team on 01204 799 799 Option 1 who will be able to liaise with the practice for you. Kind Regards Julie Wood - mydentist Patient Services Team Leader
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Review titled No problems whatsoever.
Rated 5 stars out of 5
by David Mitchell - Posted on 15 September 2023
Very good dentist.They have sorted my teeth out for years and I can smile about that. All staff are excellently trained and will go the extra mile in order to help you. The staff are calming and considerate. Thankyou and keep up the good work.
Visited September 2023
Review titled Kingston Crescent, Portsmouth
Replied on 18 September 2023
Dear David, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great dentist and friendly head nurse
Rated 5 stars out of 5
by Kelly - Posted on 24 April 2023
Had a tooth extracted. The dentist was very professional and put me at ease. Both dentist and nurse made what I dreaded a good experience! Definitely recommend the team to my friends and family
Visited April 2023
Review titled Kingston Crescent, Portsmouth
Replied on 16 May 2023
Dear Kelly, Thank you for your feedback. I am pleased to read that you are happy with the treatment you received at our practice and hope that your satisfaction continues. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader