Reviews

Displaying 1 to 2 of 2

1. Review titled Admin staff lies

   ★★

   Rated 2 stars out of 5

   by Anonymous - Posted on 08 December 2023

   I was told when booking my appointment that it is okay if I'm a little late as I'm a care worker who works in community and sometimes my shifts run over. I called before my appointment to confirm I will be 5-10minutes late and the admin told me that they have to now cancel my appointment to give to someone else, I explained that when booking appointment I was told this would be okay because of my circumstances, but she was very adamant that I'm not allowed to be late. This has now affected my mental health as I still don't know if the dentist can do the work on my mouth, as they didn't open my letter from the hospital till last week which was sent in May to request work be done at the dental hospital. And now I have to wait another 3weeks to find out if I'm allowed to have this work done and to notify my hospital. All I want is a yes or no from the dentist to have consent to take out my wisdom teeth that have broken 5 of my molars already and causing me terrible pain for 9years. As I've been on the list for 9 years for my wisdom teeth, so much so that it has destroyed all my bottom molars now and I really would like these broken teeth removed so I now have to wait 3 weeks to have consent for this. Why can this not be done on the phone.

   Visited December 2023

   Report as unsuitable

   Hollymoor Tower Dental Surgery has not yet replied.

   ---

2. Review titled Incompetent organisation

   ★★★

   Rated 3 stars out of 5

   by Anonymous - Posted on 12 June 2023

   I had an appointment with this dentist this afternoon. I arrived 10 minutes early for my appointment. I was told by the receptionist that my appointment has been cancelled and they sent an email to notify me. I have received no email from them, I checked the spam file just to be sure.

   Visited June 2023

   Report as unsuitable

   Hollymoor Tower Dental Surgery has not yet replied.

   ---