Ratings and reviews
Reviews
-
Review titled Kind and helpful staff
Rated 5 stars out of 5
by Lou - Posted on 03 January 2024
I have always been a crier at dentists and still was at the start of my treatment. But the orthodontist and other staff are so kind and compassionate. Always checking if I was ok or needed a minute. They have helped me so much that I left my penultimate appointment with a smile on my face not even thinking about crying. And my teeth look great too!
Visited January 2024
Review titled Herts Orthodontics
Replied on 04 January 2024
Dear Lou, Thank you for your kind comments. Like yourself, many patients have fears of starting Orthodontic treatment. We endeavour to reassure and make our patients feel as comfortable as possible at the start of their treatment and throughout. It's wonderful to hear how much this has helped you through your course of treatment and really appreciate you taking your time to leave such review, which I will notify to all of the team. Best Wishes, Zoe Practice Manager
-
Review titled Brilliant smile
Rated 5 stars out of 5
by Paula Gower - Posted on 27 November 2023
From our first app 5yrs ago to our last app today we have been looked after so well & my son has the most amazing smile with his straight teeth. Nothing was too much trouble. We were in safe hands. So professionally and great advice always given. Ladies on reception are always lovely & helpful. Given him so much confidence. Very grateful to the team.
Visited November 2023
Review titled Herts Orthodontics
Replied on 28 November 2023
Dear Paula, Thank you for taking the time to leave this wonderful review. Orthodontic treatment can be a long process but comes with great reward, as you know. Thank you to you and your son for your patience. It makes us very happy to know that all of the team have made a difference in your journey so i will be sure to pass your positive comments on to all. We hope your son enjoys his brilliant smile and his confidence continues to grow. All the best, Zoe Practice Manager
-
Review titled Friendly staff & Efficient
Rated 5 stars out of 5
by Louise - Posted on 20 November 2023
My son has had 2 check ups now and each time we've been greeted warmly and Seen before our appointment time. Friendly orthodontist who takes the time to explain clearly what is happening and what is required.
Visited November 2023
Review titled Herts Orthodontics
Replied on 21 November 2023
Dear Louise, Thank you for leaving this lovely review. We appreciate your positive comments regarding your son's 2 appointments with us so far and look forward to seeing you again. I will be sure to pass this on to the rest of the team. Kind regards, Zoe Practice Manager
-
Review titled Excellent practice
Rated 5 stars out of 5
by White - Posted on 30 October 2023
All of the staff are very efficient, professional and friendly. We are now with this practice for the 2nd time (2nd child) and are delighted with the treatment received for both children. Highly recommended!
Visited October 2023
Review titled Herts Orthodontics
Replied on 09 November 2023
Dear Patient, Thank you for taking the time to leave this lovely review. We are also delighted that you have had a positive experience with both your children at Herts Orthodontics. I will be sure to pass on your comments regarding the staff to the rest of the team. Best wishes, Zoe Practice Manager