Ratings and reviews
Reviews
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Review titled Excellent dental care
Rated 4 stars out of 5
by Vicky M - Posted on 09 February 2024
I have been here for many years as an NHS patient. I’ve been seeing my current dentist for the past year or so, and he’s fantastic. Really professional but also has a great sense of humour, which really puts my anxieties at ease. Had a filling yesterday and needed a bit of it re-polishing afterwards, and the receptionist got me in the next day to get it sorted out. The dentist was swift and got it done in a minute. Very pleased with the level of care from this practice. It was a different story in the pandemic when appointments were hard to get, but it has improved in the last few years and although it’s oversubscribed and I expect it can be tiring for the staff, when you do get an appointment, it’s a great place to receive your dental care.
Visited February 2024
Guildhall Dental Care has not yet replied.
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Review titled Prompt Service
Rated 5 stars out of 5
by Tom McL - Posted on 14 December 2023
I called in early to confirm my appointment. I was invited to have my treatment then as there was a gap. The dentist and dental nurse were extremely efficient and caring. I felt informed at all times.
Visited December 2023
Guildhall Dental Care has not yet replied.
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Review titled Appalling customer service
Rated 1 star out of 5
by Anonymous - Posted on 13 August 2023
Appalling customer service. Constant appointment cancellations. Unprofessional. Rude. A shame because it used to be a good dentist.
Visited July 2023
Guildhall Dental Care has not yet replied.
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Review titled The worsest customer services
Rated 1 star out of 5
by Anonymous - Posted on 11 April 2023
The receptionist very rude,shouting on customes,argued with customers. There are no dentist working there,only twice a week and all appointments always cancelled. Impossible to get a emergency appointment.
Visited April 2023
Guildhall Dental Care has not yet replied.