Ratings and reviews
Reviews
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Review titled Staff are downright rude
Rated 1 star out of 5
by Anonymous - Posted on 29 January 2024
A man came into the practice with not a great grasp of English and didn't understand the receptionist. She had to repeat herself a few times each time with a bigger eye roll and then pretty much laughed in his face I am honestly disgusted
Visited January 2024
Grainger Park Road, Newcastle has not yet replied.
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Review titled Felt looked afer.And professionally dealt with I felt safe
Rated 5 stars out of 5
by Anonymous - Posted on 26 April 2023
Receptionists were fabulous especially being a older person.Dentist was professional and kind.And as I've said felt safe
Visited April 2023
Grainger Park Road, Newcastle has not yet replied.
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Review titled I can't thank you enough
Rated 5 stars out of 5
by Ali Lee - Posted on 21 November 2022
Have been in agony for 10 days, couldn't get help anywhere, was at my wits end. This surgery was suggested to me and they squeezed in on the same day I rang. They were so kind and helpful. I now have the treatment I need and a regular NHS dentist. I could cry with happiness. No one else would help and these guys did. Thank you so much
Visited November 2022
Review titled Grainger Park Road, Newcastle
Replied on 28 November 2022
Dear Ali, Thank you for taking the time to leave such a positive comment about our practice. As a company we strive to deliver excellent dental care and I'm pleased to hear that we have succeeded. Our practice is a busy practice who I know strive to accommodate their patients whenever they can. Kind Regards Georgina Smith - {my}dentist Patient Services
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Review titled Great practice and lovely staff's
Rated 5 stars out of 5
by Michael - Posted on 26 August 2022
I was welcomed by staff's and my treatment was really great and I was really happy with it easy to book appointment and they always send you a reminder for your appointment
Visited August 2022
Review titled Grainger Park Road, Newcastle
Replied on 16 September 2022
Good Morning Michael Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards {my}dentist
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Review titled Good dental practice
Rated 4 stars out of 5
by T Goodwin - Posted on 14 July 2022
Staff are great and very polite and friendly they make you feel welcome from when you step through the door to when you leave
Visited July 2022
Review titled Grainger Park Road, Newcastle
Replied on 19 July 2022
Dear Patient, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards {my}dentist